Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,342 Reviews)
Rating breakdown 10,342 reviews
5 Stars
4,971
4 Stars
2,384
3 Stars
1,524
2 Stars
702
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
great product
on March 30, 2025
Posted by: skp53
from Marietta, Ga
Used turbotax for years and continue to be happy with it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use.
on March 30, 2025
Posted by: Bob B61
from ME
Turbo Tax is easy to use. Some updated do take some time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax has the answers
on March 30, 2025
Posted by: Gabe P
I spoke with Chris F who gave me very good advice on my questions. He was patient and very professional as well. I had the opportunity to speak to him on two occasions. I highly recommend Chris F as a consultant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on March 30, 2025
Posted by: Sam helped
Bela, My expert was terrific.
This is a complicated return with a K-1. We could not get it filed electronically and I have to mail it.
I am disappointed in that, but I think that we tried about everything possible.
This is a complicated return with a K-1. We could not get it filed electronically and I have to mail it.
I am disappointed in that, but I think that we tried about everything possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not the Same TT
on March 30, 2025
Posted by: Luig523
Not what it used to be. I feel like Intuit want to milk me for every dollar left. I've used TT for over 20 years and feel it time to change Sorry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed this year with TT Premier
on March 30, 2025
Posted by: Steve hoped for better
from NC
I thought that TT Premier (for $105) this year had too many issues. In the stock options, the horizontal scroll bar was needed for all entries to be able to click the edit button, even if I maxed out the window size on my Mac; it was very annoying. And in that edit section, it said to only change what needed to be changed, but it did not display the current values, it just showed them as all blanks, so it was hard to know what needed to be changed without backing out several times. There was also an error detected on every start of the application and it wanted to send diagnostics to TT, but it didn't say what the error was and the application appeared to function ok. During the W2 section, it diid not ask to import my W2 from anywhere. So I went to my payroll site and said to transfer my W2 info to TT. It transferred it to my online Intuit account apparently, which is where I had downloaded TT desktop from, but it did not connect the W2 with my installed desktop version of TT. This was a total waste of time, so I had to enter it all manually. Also, in the stock options section, I had over 60 rows that "needed attention." TT said I could save time by entering the summary totals instead of editing each row for cost basis etc. So, I entered my 3 summary rows manually, and at the end of the process, it said I would need to mail my 1099R to the IRS in this case! You should have told me that up-front so I could decide if I want that hassle of mailing a form, not wait until I've entered all of the data and then tell me of the inconvenience factor! Very Very Disappointed in TT this year. For this much money, I expect a polished, functioning product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awsome
on March 30, 2025
Posted by: Anonymous
from Lakewood, Colorado
I felt that their help was very good and the questions asked, etc. were very helpful!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on March 30, 2025
Posted by: Macol
from Rhode Island
Ease of use and the online help is useful. Have been using for years.
Written by a customer while visiting turbotax.intuit.com