Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,338 Reviews)
Rating breakdown 10,338 reviews
5 Stars
4,967
4 Stars
2,384
3 Stars
1,524
2 Stars
702
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
I Keep using TT even if farm situation is not too
on March 29, 2025
Posted by: 4Hankster12330
from IL
As usual I like how it pulls all my info from previous year and allows for import of financial documents.
Sadly, it is still very difficult to sort out farm income along with farm rental income but this year I did figure out how to do it. The step by step query does not help.
TT says i will need to pay back some of my ACA subsidy BUT gives no info on how to do this. (I think I need to go to my Marketplace account and update last year's?)
Sadly, it is still very difficult to sort out farm income along with farm rental income but this year I did figure out how to do it. The step by step query does not help.
TT says i will need to pay back some of my ACA subsidy BUT gives no info on how to do this. (I think I need to go to my Marketplace account and update last year's?)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally Terrific Product With A Few Flaws
on March 29, 2025
Posted by: Chrissy Y
from WA
I have used TurboTax for over 10 years to file my taxes, but I found this year's user interface to be a bit cumbersome to use and certain fields difficult to understand or fill out.
1. For the 1099 section in Income, the pop up message confirming whether one wants to delete an entry should show up at the spot where the person has the cursor, not way at the top of the page, resulting in the need to scroll up way to the top in order to see the confirmation message.
2. To claim foreign tax credit, one must file form 1116, which was relatively straight forward to fill out with TurboTax's questions. However, the Smart Check function in the Federal tab asked for one to fill out the description of deductions that were automatically filled in by TurboTax in line 3b. There is no explanation of how the pre-filled number was derived or from where they were obtained. How are we supposed to know what to write as an explanation when we don't even know what the number relates to? I had to go back through my federal income and deductions sections to try to find numbers that would add up to the figure that was inputted on form 1116 line 3b. That exercise sent me on a wild goose chase that wasted a lot of my time. TurboTax should have added a link or verbal statement to show where those numbers came from.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ANYONE CAN FILE WITH MINIMUM EFFORT
on March 29, 2025
Posted by: YNOT1152
from NJ
SINCE 1999 I HAVE BEEN USING TURBO TAX. ALL YOU NEEDD IS YOUR TAX DOCUMENTS AND FOLLOW THE PROGRAM. THERE ARE MANY REFERENCES. IT IS EASY. AND IF YOU GET STUCK
HELP IS READILY AVAILABLE 24/7
HELP IS READILY AVAILABLE 24/7
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is disappointing
on March 29, 2025
Posted by: Connie100
from Pennsylvania
Turbotax is less user-friendly than in prior years. Additionally, I have not been able to get copies to print even though i have tried multiple ways.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on March 29, 2025
Posted by: Beverly E
Very easy to use and I recommend this program to all inexperience tax filers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have not been disappointed in over 15 years
on March 29, 2025
Posted by: Helper9
from Oxnard CA
Had a death this year and TurboTax Desk Top guided me for every step I needed help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Could use improvements like importing CSV files
on March 29, 2025
Posted by: DarkClouds
from Utah
It is OK. but has not changed or improved the process in 20 years.
There could be some major improvements like the ability to import donations (and other repetitive sections) using a CSV file or Excel document. This would be very helpful and easy for them to implement.
There could be some major improvements like the ability to import donations (and other repetitive sections) using a CSV file or Excel document. This would be very helpful and easy for them to implement.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked for my purposes.
on March 30, 2025
Posted by: Done with some angst
TurboTax needs to provide better options for deleting forms you don't want. Otherwise, it worked for my purposes.
Written by a customer while visiting turbotax.intuit.com