Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,328 Reviews)
Rating breakdown 10,328 reviews
5 Stars
4,958
4 Stars
2,383
3 Stars
1,524
2 Stars
702
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Turbo tax is average but is pricey & not up to snu
on March 29, 2025
Posted by: Turbo tax down fall
from CENTRAL FLORIDA
Price is way too high, certain forms are not available for automated prep such as Schedule J or Form 172?
These should be easily available for Turbo tax to determine their outcome on a personal or trust???
These should be easily available for Turbo tax to determine their outcome on a personal or trust???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to work with TurboTax
on March 29, 2025
Posted by: TurboTaxerCZ64
Keep up the great work with informative tools and easy to use software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I find this software valuable
on March 29, 2025
Posted by: Brentmbina
I have utilized Turbo Tax for overr 15 yrs and love it
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive
on March 29, 2025
Posted by: Stretching it thin
from California
I was very surprised to find out that I am not able to file 5 federal returns with eFile. I do all the taxes for my family of 5 plus my 87 year old mother's that I do not charge for. That, and the fact I need to pay for each state eFile is forcing me to look for another tax software for next year's filings. I loved Turbo Tax in the past, but it is no longer competitive at these prices, especially with the limitations of eFile and eFile state cost. I hope you can resolve the cost issue, if not I will be looking elsewhere.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good & useful product, needs more thorough testing
on March 29, 2025
Posted by: ProbabilityGuyFan
I have used TurboTax for >15 years, so have a reasonable amount of experience with it. It gets 4 stars - a "Good" rating - because two programming errors have cost me several days of unnecessarily wasted time. When preparing 2024 federal taxes, TurboTax failed to import some 1099's from our accounts at Fidelity Brokerage (although they were included in the list of downloads). Other uses appear to have the same issue. Furthermore, the new interface for investment income makes it difficult to see what forms have been populated until you click "Done with Investments".
There was also a mysterious discrepancy in capital gains that persisted several days, then just as mysteriously resolved itself.
TurboTax's other painful glitch arose with my 2023 return, where the "Capital Loss Carryforward" was done wrongly. In the end, I had to go back 2-3 years to see where/when the data had been miscalculated; update TT for previous years and recompute the Carryforward worksheet; then discard the 2023 return (that was almost complete) and start over. OK, this was a year ago, but it cost me about a week of wasted time AND it makes me a bit distrustful of TT. So I check and crosscheck.
Overall, it is a useful product but it needs more thorough testing, in my experience.
There was also a mysterious discrepancy in capital gains that persisted several days, then just as mysteriously resolved itself.
TurboTax's other painful glitch arose with my 2023 return, where the "Capital Loss Carryforward" was done wrongly. In the end, I had to go back 2-3 years to see where/when the data had been miscalculated; update TT for previous years and recompute the Carryforward worksheet; then discard the 2023 return (that was almost complete) and start over. OK, this was a year ago, but it cost me about a week of wasted time AND it makes me a bit distrustful of TT. So I check and crosscheck.
Overall, it is a useful product but it needs more thorough testing, in my experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
harder to use: les intuitive
on March 29, 2025
Posted by: Littleton Mikw
from Littleton, Colorado
The 2024 version is more complicated than previous versions and harder to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome experience
on March 29, 2025
Posted by: No tax for me
Great experience, but I hate paying the income tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on March 29, 2025
Posted by: JJB84
from Florida
Very good program. Easy to use and accurate. I like it, and I'll use it again.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com