Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,322 Reviews)
Rating breakdown 10,322 reviews
5 Stars
4,955
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Turbotax for Mac questionable
on March 28, 2025
Posted by: FranIV
from AZ
Revising Estimated Income Tax fort 2025 should be refined. Was NOT helpful.
Desktop was freezing up constantly...Never again will I use Desktop
Desktop was freezing up constantly...Never again will I use Desktop
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too long
on March 28, 2025
Posted by: noranadine
I tried, too longer than handwriting on forms. Will go back to paper forms next year. Took too long.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Did not like the update for 2024.
on March 28, 2025
Posted by: KC202020
Reviewing the 1099s were a pain since there was no account number listed until I clicked and opened each box. I have multiple accounts with each of my banks / brokerages.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
very bad on the stock RSU, ESPP base cost adjustme
on March 28, 2025
Posted by: ffyang
the overall is ok. but very bad on the stock RSU, ESPP base cost adjustment. and also the 1099-INT is not working well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Premier is Good Tax Prep SW with Caveats
on March 28, 2025
Posted by: MesaDave
from Mesa, AZ
TurboTax Premier 2024 Federal and AZ State handled all our tax preparation requirements as retirees with a variety of investment accounts, social security and other income. Unlike H&R Block Deluxe 2023, which we used last year, it allowed us to import our investment income statements from ALL our financial institutions, which saved considerable time and eliminated potential transcription errors vs. having to manually enter data from 30+ page 1099-B tax statements, in particular those from JP Morgan.
3 CAVEATS: 1) I was disappointed that there were not separate tax prep sections for Interest, Dividends, 1099-Bs, etc. Instead, all Investment income is entered in a single section of the Federal tax prep software, which actually makes things more cumbersome during the review process with my spouse and subject to leaving out something important. 2) I had to figure out for myself how to address the reporting of the sale of inherited gold coins. The in-program on-line help was worthless and a Google response from Intuit provided a much more cumbersome process that varied from answers from other tax experts. Ultimately, I addressed this issue by inputting an additional, manually-entered 1099-B. 3) I also found one error/oversight in the Deductions data entry section of TurboTax Premier - when using the provided TurboTax aid that calculates sales tax based on local sales tax rate and already-calculated income figures. The issue was that after presenting the calculated Sales Tax figure for "normal" purchases made during the 2024 tax year, the program did not request or provide a separate data entry field for sales tax paid for "Major Purchases," such as vehicles, boats, etc. So, instead, I had to use the manual sales tax entry option and combine the previously-calculated sales tax figure from the built-in calculation aid to the sales tax that we paid for our new car. 4) The AZ state tax prep section was easy and quick, but no real explanation was provided for why our state taxes were twice our federal taxes. I don't doubt the result; I just wish there was a little analysis provided at the end to explain this unexpected result.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2024 IS THE WORST EDITION EVER.
on March 29, 2025
Posted by: AZDocTin
I have used and trusted them for years, each year the programmers feel they need to make changes in the process. STOP IT. GO BACK TO WHEN WE COULD ENTER DATA ON A DETAIL EXPENSE OR CONTRIBUTIONS BY ITEMS. WE used to be able to left click on a field and a small pop would allow us to enter details on expenses or contributions. Personally I think the 2024 is the WORST RENDENTION EVER. STOP MUCKING WITH IT.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Going down hill
on March 29, 2025
Posted by: Al7777
from Colorado & Florida
You have way too many product errors and no desire to work with people who can help you fix things.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax scores again!!
on March 29, 2025
Posted by: GrandpaCute
from Denver, CO
Annually, our two daughters and one granddaughter join my sister and use our software to do their taxes. The five of us have a myriad of different situations and TurboTax handles them all! We use all 5 free Fed eFiles and eFile our (same) state with ease. The product is reliable, straightforward, and makes computing taxes due transparent. We have used it for years and continue to be pleased.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com