Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,314 Reviews)
Rating breakdown 10,314 reviews
5 Stars
4,949
4 Stars
2,381
3 Stars
1,523
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is fast, convenient, & thrifty.
on March 27, 2025
Posted by: Helldog
from Chico, Ca
Saved me time, money and a lot of hassle. Good product.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Disappointed in the new changes this year
on March 27, 2025
Posted by: victorials
Always rated TurboTax Excellent until this year (2024 returns). A lot of changes were made to the user interface - I didn't like the changes (didn't add value to the user experience, only added confusion). One bug ... I clicked on Medical Expenses in Deductions section and the link took me to the HSA questions regarding my withdrawals from my HSA. I had to go to the Schedule A form to enter my medical expenses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2024 could not find my TurboTax 2023 file
on March 27, 2025
Posted by: Lost in the ozone 27
TurboTax 2024 could not find my TurboTax 2023 file on my computer or in TurboTax cloud. Very annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2024 Premier format needs fine tuning
on March 27, 2025
Posted by: DannieRose
from San Diego, CA
I have used Turbotax for many years and it always worked well. But this year enhanced user friendly design of the Premier version did not work well for me. The middle option of more guidance but without additional cost was not very helpful. I thought it would be useful but after struggling with the "user friendly questions", returned to the basic do-it-myself format. I also had problems with the final "error checking". There were fields related to 1099-Div that were hard to complete as Fidelity downloads did not provide detail information required for the 1099-B questions posed by Turbo Tax. It took research and second guessing on my part to come up with acceptable answers.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still using it since early 2000's
on March 27, 2025
Posted by: Yoda1977
from Texas
Great product for homeowners with multiple incomes, retirement accounts, and savings accounts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Why add the RMD questions at end?
on March 27, 2025
Posted by: ken297
All was good until the new questions at end about RMDs? Why ask about RMDs on pension plans that pay monthly with no known balance? I took the RMD from the one 401 account I have, and it was already listed. All the other 1099 Rs were from pension payments that were made monthly that are fixed amounts which I don't control or have a balance. One 1099R was for a onetime payment from a City pension account due to an overage in account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks !
on March 27, 2025
Posted by: Julie3644
most part of TurboTax is Awesome, but can improve more.
For example, I can't find "Passive Operating loss" amount from K-1 form, but TurboTax force me to enter an amount. I don't know what to put there.
For example, I can't find "Passive Operating loss" amount from K-1 form, but TurboTax force me to enter an amount. I don't know what to put there.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's great!
on March 27, 2025
Posted by: CandyGre
from OR
Love it! But very confused and disappointed that was not able to E-file OR return like usual. Appeared to be due to needing to send in Portland OR City tax forms, but previously I just print these and send them in separately. Even unclicking the box to e-file the city returns didn't make it possible to E file the Oregon return.
Written by a customer while visiting turbotax.intuit.com