Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,314 Reviews)
Rating breakdown 10,314 reviews
5 Stars
4,949
4 Stars
2,381
3 Stars
1,523
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
2025 turbotax review
on March 27, 2025
Posted by: Sunderji
Turbotax is easy to use and if needed, you are there to help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax is great software
on March 27, 2025
Posted by: SAC101
Very Good Great Excellent will use it again for 2025
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State CA tax presented looping issue at the end
on March 27, 2025
Posted by: SSHIL
from CA
Issues completing state tax and move to next page after complete all questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 27, 2025
Posted by: El Pesote
from Plymouth Massachusetts
I have been using TurboTax for over 15 years now to do my taxes and have been impressed with the way it makes even some complicated tax areas easy to understand. Great product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's OK I guess...
on March 27, 2025
Posted by: User 04
Interface is pretty antiquated. It seems to put the numbers where they belong, but sometimes requests information and is not clear in what is required. It finds "errors" but sometimes the suggested resolutions contradict the accurate information. It also gave a pretty serious incorrect "file by" date when I opted to make a MD payment by direct debit. It says if we electronically file by 4/30, we have until 4/30 to make a payment, but that is wrong. We must electronically file by 4/15. Only the payment can be postponed until 4/30. Also, some banks that are listed were unable to import my information so I had to enter it manually.
Overall, my tax situation is now too complicated to do manually so I am grateful TurboTax is available. I'm used to it now, so I suppose I'll stick with it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not so good. Not up to standards!
on March 27, 2025
Posted by: Worked too hard
from Virginia
I've used Turbo Tax to do my returns since tax year 2008. In all of those years the questions asked in step-by-step were concise and easy to understand. in the 2024 tax year desktop package, I found that the questions asked in step-by-step were confusing and difficult for me to know what was being asked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax "Works for Me".
on March 27, 2025
Posted by: Sully USMC
Let's me get taxes done with confidence. A little hard to move around in the program but I always get there in the end. I've tried others but always come back to Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is still good to rely on.
on March 27, 2025
Posted by: Old Pal for Years
from Boston
The software only lists "what should be" filled in; but I wish it would have told me "how" to fix the error. Or, at least, tell me "where" to locate the original source of the error. I paid $60 for help; but the help did not help me to solve the problem.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com