Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,314 Reviews)
Rating breakdown 10,314 reviews
5 Stars
4,949
4 Stars
2,381
3 Stars
1,523
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is great
on March 26, 2025
Posted by: Tony AP
the live expert i spoke to was extremely knowledgeable and helpfull
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Penny is awesome
on March 26, 2025
Posted by: D1015
Your agent, Penny was wonderful. She had experience with our issue because several other users have called with the same issue. My displeasure is with the software glitch, not with the agent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024 Tax Thoughs
on March 26, 2025
Posted by: Blankoff
Our experience was positive however it was a bit tricky to navigate as we're newly retired and our income docs were not W2's. Finding the correct location to enter this new info (1099-SM) was a bit tricky but became clear with a little digging.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS IS AWESOME IT IS VERY EASY TO DO TAX
on March 26, 2025
Posted by: TUTU346
EXCELLNT JOB DONE WILL REFER TO OTHER PEOPLE IT EASY AND HELPFUL
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Excellent product!
on March 26, 2025
Posted by: Mercy_Me
from WI
TurboTax was so easy to use, I was done within an hour and got a great refund on both my fed and state. Thank you for making my life so much easier.
Keep up the good work!!!
Keep up the good work!!!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is an EXCELLENT product
on March 26, 2025
Posted by: Anonymous
from Orange County California
Excellent application. Easy to use. Information and instruction are well designed. Step-by-step Interview mode is an excellent way to make sure we will not miss anything. One recommendation: You need to warn the user upfront that they will need to provide an IP PIN in order to be allowed for e-File. Mine was initially rejected because the IP PIN was missing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on March 26, 2025
Posted by: ammoking1
Easy to use. Very helpful in all areas of the tax laws
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I HAVE USED TURBOTAX FOR YEARS
on March 26, 2025
Posted by: WOODWORKER ENGINEER
from iowa
ALL WAS FINE. ONLY EXCEPTION WAS SOME OF THE LONG / SHORT TERM DATA DID NOT DOWNLOAD FROM EDWARD JONES
Written by a customer while visiting turbotax.intuit.com