Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,314 Reviews)
Rating breakdown 10,314 reviews
5 Stars
4,949
4 Stars
2,381
3 Stars
1,523
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Problem with importing financial data
on March 26, 2025
Posted by: RollTideFan
from Dothan, Alabama
I had a little trouble with TurboTax this year. I had already imported my account info from Schwab but for some reason it did not seem to process that data all the way through to the worksheets. TT asked me to input that 1099-Div and 1099-int into the worksheet when it ran to check for errors. I input what it requested, and I knew right away that something was wrong. So, I had to go back and re-import my data from Schwab again. I started to really question if TT was putting the data into the correct parts of my return. I think it did, so I went through the process of E-Filing, but it did cause some anxiety.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions for TurboTax
on March 26, 2025
Posted by: Jon of TC
from Traverse City, Michigan
As I advance through the options for a review, I have to continue to re-answer questions or select buttons. This gets very annoying since I do multiple pre-submit reviews. This is the same every year.
If I ask TurboTax to use my bank for direct deposit/withdrawal, why must I reenter the same name/routing number/account number for the state return. I guarantee it didn't change. I realize there may be a perceived security risk if I finish the Federal and come back to do the State later, but this is all in the same session. Since I'm on my PRIVATE computer, this shouldn't be an issue.
I'm not a fan of the new way of managing multiple down loads from financial institutions is a little confusing. I'm not a fan.
I've been using TurboTax since the software I used on my Mac was bought by TurboTax. I think that was in the Early 1990's.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax forever
on March 26, 2025
Posted by: BigAl Retired
I have used TurboTax for over 30 year and rely on it's accuracy to complete my taxes flawlessly. Wonderful product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product. HSA question always confusing to me
on March 26, 2025
Posted by: Zer09
from North Carolina
Would be good when importing brokerage data it would handle section 1256 options contracts or at least highlight this data exists and needs to handled. First time I had this (mark to market) and could have easily have missed it. The question about high deductible insurance for HSA is always confusing. I am retired but not on Medicare and I am on my wife's high deductible insurance with HSA. I have never had my own HSA and question about my insurance coverage is confusing for my case.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product
on March 26, 2025
Posted by: Glenn432
from Southington, CT
I've been using Turbo Tax for since 1991. I really like the product. In recent years, I've been using the Premier Edition. For the price of this product, you should be offering free electronic State filing to go along with the Federal. If you included the electronic State filing you would have gotten 5 Stars.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
more complicated than in past
on March 26, 2025
Posted by: Herb H
from florida
ENTERING INTEREST AND DIVIDENDS WAS MORE INVOLVED AND REQUIRED MORE TIME THAN IN PREVIOUS YEARS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product.
on March 26, 2025
Posted by: Sonny GA2
from Marietta, GA
Turbo Tax does not allow you to print individual pages that appear on your screen that are not part of the tax return or supporting worksheets. Working through the investment income data appears to be more complex than past years. When entering, K-1 data if a K-3 was needed, you could not get the info off a K-3 because was not available.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax works, but had to create 8283 manually
on March 26, 2025
Posted by: Bill_00
from TX
Overall TT was able to produce my taxes. However, the software has bugs when it came to charitable contributions and generating form 8283. In the end I had to manually create the 8283 and file a printed return.
Written by a customer while visiting turbotax.intuit.com