Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4 out of 5
4
(10,315 Reviews)
Open Ratings Snapshot
Rating breakdown 10,315 reviews
5 Stars
4,949
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
760
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Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Excellent
on March 25, 2025
Posted by: JohnKey
Great job great job and great job great job great job for me!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
My Turbo Tax Review
on March 25, 2025
Posted by: Pea9999
from Oswego, IL
It is easy to use. I usually have no problem finding answers for any questions available in the Help section.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is great.
on March 25, 2025
Posted by: Hello Abby
from Ohio
I have been using TurboTax for more then 10 years and I am very satisfied with the product.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax
on March 25, 2025
Posted by: 2024 taxes RJH
from MD
I have used it for a long time, and will continue to use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
worked
on March 25, 2025
Posted by: ronl14
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
TurboTax More Cumbersome Every Year
on March 25, 2025
Posted by: Malcolm B Jr
from MN
The experience this year was, again, more frustrating than the year before. Despite 25+ years of loyalty, the user experience is not improving. If anything, more and more of the process flow is obscured by the ever-changing artistic graphics and restructuring of the program. It's almost as if TurboTax is trying to hide the chaos of our tax code --understandable, but not helpful for our nation. This year, the investment income clicks reached the breaking point, an endless loop of repeating questions. All kinds of navigation is required to reorganize inputs so they make sense and add up. Of course, TurboTax is pushing hard for download connections to most all income data, but for what added value? The IRS already HAS this information. Taxpayers should be respected, not herded and coddled.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Perfect -- again!
on March 25, 2025
Posted by: Axel9110
from Ashland, OR
easy and quick -- even with complex activities this year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
complete and helpful
on March 25, 2025
Posted by: jpe84
not needed to involve help. carry over info and the way the system was presented was useful and complete
Written by a customer while visiting turbotax.intuit.com
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