Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,315 Reviews)
Rating breakdown 10,315 reviews
5 Stars
4,949
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Product is getting more confusing each year
on March 24, 2025
Posted by: Share7
product is okay. Accessing it through Intuit is very tedious.
Printing the pages that you want to keep is difficult. Lots of repetition in printing Fed and State.
Printing the pages that you want to keep is difficult. Lots of repetition in printing Fed and State.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very nice!
on March 24, 2025
Posted by: Tax Filing Customer
from Texas
Turbo Tax is my go to tax preparation and filing all in one.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great program
on March 24, 2025
Posted by: Joyce5965
I thought it was a good program. However, It was not easy to see where my Federal Personal ID and State Identification Number were to be entered. Took about 15 minutes to research where to enter it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Satisfied with TurboTax
on March 24, 2025
Posted by: Utopist
My overall experience with TurboTax is pleasant, no stress, no headache. Although the list displayed on the left sidebar (when in "Form" format) was very hard to read. There wasn't a way to enlarge the prints. Or was it?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is excellent
on March 24, 2025
Posted by: Jimmy B4150
from Roswell GA
Very good experience. I would recommend Turbotax to anyone preparing income tax returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
RE-think the workflow of your users.
on March 24, 2025
Posted by: FooBar77
from WA
I live on savings, pension and investments. Nothing complicated. However, I have stocks that are traded in the USA but are based outside of the USA. The handling of the Foreign Tax Credit is egregiously bad, forcing me to go back to the beginning to create synthetic 1099's for each country in each brokerage account. The software should handle all that internally.
Which brings us to the over-arching comment. The chief engineer / architect should (IMO) re-consider Intuit's point of view on tax prep. The current view is very much like Stocks and Pipes modeling. It assumes the key characteristic is piles of money of different color, where each color needs to be processed differently per IRS rules, and that the Intuit customer is conversant with what the IRS expects for reporting about each stack of money. While that is true inside the software, it is most assuredly NOT true of the person buying TurboTax. The act of tax preparation is taking a stack of documents (paper, pdf or FDX), entering that data into TurboTax (fingers or import), and having TurboTax produce a set of documents suitable for the IRS. Period. There are no stacks of money involved, so there is no reason to direct me "tell me about <just> interest listed on that 30-page 1099-Composite." The workflow for your customers would be so much easier if the software simply ingested the data IN THE ORDER OF THE DOCUMENTS THE CONTENT THE USER HAS. Then ask for clarification or expansion (i.e. "I see that 1099 composite paid foreign tax. Please tell me each asset name, home country, amount received from that asset, and the amount of tax withheld."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
could be better
on March 24, 2025
Posted by: potgm
from Lake Havasu City, AZ
It worked well except the income section That section would only allow me to download info. It did not give me an option to enter the info myself like I did last year for some income That is a SERIOUS FLAW which made me had too go to the forms and add those that way big pain!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Software
on March 24, 2025
Posted by: Prab Rao
from Colorado
Good Tax Filing Software. Have been using many years
Written by a customer while visiting turbotax.intuit.com