Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,316 Reviews)
Rating breakdown 10,316 reviews
5 Stars
4,949
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Great Program, easy to use.
on March 23, 2025
Posted by: The Calupo
from California
easy to file my taxes with turbotax, I've been doing it for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Fails Import Function
on March 23, 2025
Posted by: Oilz
Big disappointment as the import function did not work regardless of troubleshooting or support. The program did not recognize I was online even when I was online. This created a big inconvenience and meant I had to enter my information manually. I am now considering an alternative for next tax season after using TurboTax for over 15 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used over 20 years
on March 23, 2025
Posted by: Fred 2050
from Fairfax, vA
Easy to use. Completed reasonably complex return in one day.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is a mess with foreign tax credit.
on March 23, 2025
Posted by: BenDisappointed
from NJ
Foreign tax credit section is awful with taxes from a few foreign countries. I have to break up 3 1099-div into 10 1099-div's with some countries appearing in more than 1 1099-div. Turbotax does not seem to know what to do after 3 countries. Cannot find all the 1099-divs. Took me 6 hours, finally I had to manually edit the 1116 forms!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TTAX getting buggier
on March 23, 2025
Posted by: bugged22
there were a number of bugs and wasted time researching them, deleting and reentering data - several times - before you issued a working update
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax sucks
on March 23, 2025
Posted by: Anonymous
it keeps crashing, could not e-file state. Everytime I try to $25, it goes in error with no avail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Premier
on March 23, 2025
Posted by: Neil Dog
from North Carolina
Easy to file with prompt questions. Verification process was assuring
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Upgrade to Premier fell short of expectations
on March 23, 2025
Posted by: sli2025
My husband has had stock options that vested over the past few years, and we have had more transactions to record. Because of that, I upgraded from TurboTax Deluxe to Premier, but I'm not sure it was worth it. The software told me that California differs from federal rules in how it handles capital loss carryovers, but it didn't help explain those differences to me or help me know whether they applied to our case. I ended up Googling the information and going through the state guidelines myself. We also got a 1099-Q because we used our 529 to pay for our daughter's college tuition (our first year doing this). Payments were sent directly to the university, so the form was sent to our daughter. We actually didn't need to report it because 100% of the expenses were used for tuition, room and board, but when I first added it, TurboTax didn't tell me that. It also told me that my daughter might need to pay taxes, which I'm pretty sure is wrong (there were no other sources of income to report, so there's no reason why my daughter would need to pay taxes on 529 funds that were used for qualified education expenses. After Googling this and calling the 529 customer service line, I learned that we didn't need to include the 1099-Q at all, which is something I would've expected TurboTax to tell me. (By the way, the Live tax expert service has bad reviews, which is why I didn't bother. I didn't want to throw good money after bad.)
Written by a customer while visiting turbotax.intuit.com