Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,316 Reviews)
Rating breakdown 10,316 reviews
5 Stars
4,949
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax needs some attention
on March 20, 2025
Posted by: StainDooDo
from Utah
The program needs attention regarding the entire process and what is required surrounding form 8453 and form 8949. Also, I was under the assumption my package included one free state e-filing, guess not. The process of completing the state e-filing charge was not clear, i.e. why I was being redirected, where I was being redirected to and what was the charge before entering my credit card information (the notification or statements emphasized dipping into a refund to pay for fees rather than explaining how much and what for.) .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is a very good solution.
on March 20, 2025
Posted by: barzzaq
from Phoenix, AZ
Not a robot proof process of matching images is torturous beyond any I have experienced form same processes at other sites. I was required to repeat it over ten times and over about 10 or more minutes before it finaly accepted my login. This is far from acceptable.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Help solutions
on March 20, 2025
Posted by: Steve 1941
from Arcadia, Mi.
Spent over 2 hours with your help. Could not get my problem fixed. Several people involved.
Third person Rick fixed my problem, very simple for him to fix in 10-15 minutes. It was wonderful for me to get someone to handle and fix my problem.
Thank you Rick.
Third person Rick fixed my problem, very simple for him to fix in 10-15 minutes. It was wonderful for me to get someone to handle and fix my problem.
Thank you Rick.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Request for changes
on March 20, 2025
Posted by: Gigigi123
- The way to enter interest and dividends has changed in 2024 version of TurboTax, which is not really convenient. Please change it back to the way it was.
- There are frequent updates, please provide a list of what changes each of these updates involve.
- There are frequent updates, please provide a list of what changes each of these updates involve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2024 OK
on March 20, 2025
Posted by: Yahoo12365
from Virginia
OK really XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great.
on March 20, 2025
Posted by: tariq17
from Toms River, NJ
I have been using it for quite a few years and it is easy to do. I get good guidance and the feature I like the most is that I can import my 1099 R files from the institutions so I don't have to key in a bunch of numbers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Evaluation of TurboTax
on March 20, 2025
Posted by: Hal A
from San Diego, California
Had no problems with using Turbo Tax this year. Thanks
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions
on March 20, 2025
Posted by: BobM000
!) TurboTax should not ask RMD questions on 1099-R that are a defined pension plan that is paid out as an annuity
2) TT needs to accept a "/" in a valid USPS address for billing. Such as a fractional street in WI (2 1/2 st)
2) TT needs to accept a "/" in a valid USPS address for billing. Such as a fractional street in WI (2 1/2 st)
Written by a customer while visiting turbotax.intuit.com