Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,316 Reviews)
Rating breakdown 10,316 reviews
5 Stars
4,949
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Tricky State E-file
on March 18, 2025
Posted by: Tat48
from CALIFORNIA
I have used TurboTax for decades, so I generally appreciate their product.
But the E-file is tricky now.
1. As to look at AGI previous year IRS is not allowed those days. Somehow my previous print was deleted as well.
2. I have get IP PIn from IRS but Turbotax has the application for 5 digits but IP PIN has 6 digits. So usage!
3. The State E-file charge was taken immediately but... No help for Turbotax resolve current AGI/ IP Pin/ return State E-file charge.
But the E-file is tricky now.
1. As to look at AGI previous year IRS is not allowed those days. Somehow my previous print was deleted as well.
2. I have get IP PIn from IRS but Turbotax has the application for 5 digits but IP PIN has 6 digits. So usage!
3. The State E-file charge was taken immediately but... No help for Turbotax resolve current AGI/ IP Pin/ return State E-file charge.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax has a good step by step process.
on March 18, 2025
Posted by: Robhow
It is difficult to navigate Turbo Tax to find solutions to questions. It is difficult to access my Turbo Tax account quickly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not What I'd Hoped
on March 18, 2025
Posted by: Sherbar
from PA
I'd like to see the federal return, line by line, as I answer questions. The state return(PA) was very glitchy. It would only display the final result and tell me I could go back ad edit, but it wouldn't let me go back. Frustrating. Probably won't use it next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
updating
on March 18, 2025
Posted by: youout
had trouble updating TT. had to do manually. first time this ever hap[pened.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax 2024
on March 18, 2025
Posted by: budmantax
from Princeton,IL
Had trouble with some of the forms but online expert helped
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 18, 2025
Posted by: Louis 10
Great. Have uses TurboTax for 25 years and have been extremely satisfied.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
EXCESSIVE FEES - TURBO TAX PREMIER
on March 18, 2025
Posted by: TURBOPRR
Turbo Tax Premier includes a processing fee in addition to a state filing fee. That makes the cost of purchase and filing using this product around $150 for this tax year. With purchase of premier either the processing fee or state filing fee should be eliminated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
State Tax version is cumbersome!
on March 18, 2025
Posted by: FrustratedbyTTAZ
from AZ
Federal is useful, but rental house part is irritating in that you have to click through a dozen pages to return to make entries if you leave their step by step process instead of having tabs at the top to go right where you need to go to make or revise entries.
The same for the state of Arizona. It will not let you navigate on your own to appropriate parts, it makes you step through EVERY item to get to where you want to work or correct a number. GRRR!
Written by a customer while visiting turbotax.intuit.com