Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,316 Reviews)
Rating breakdown 10,316 reviews
5 Stars
4,949
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax - Worthless $10 credit
on March 17, 2025
Posted by: DrForge
from Utah
Prepares taxes, but the $10 credit is worthless unless you purchase more. They charge $25 to file the state, but only give you $10 credit. You can't purchase anything for $10, so it's mostly worthless. Debating on using a different tax preparation software next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and time saving. If issues always someone to
on March 17, 2025
Posted by: PA2AZ2NC2NJ
from new jersey
Easy and time saving. If issues always someone to help you out!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Wants You to Pay More
on March 17, 2025
Posted by: Drew202524
Review which edition you started with up front so you don't have to start over. Ended up saving over $50 by restarting. It will keep trying to push you to a higher cost edition and then require you to start over if you had the mistake of accepting, so it's a bit of a mine field.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs Fixes
on March 17, 2025
Posted by: GGuua
It is madding that is requests drivers license info 4 times if e-filing state.
With husband and wife having joint accounts at a place, it pulls the same info from both accounts to double the amount that gets taxed. Have to manually delete the extra entries (and try to remember that it needs done). This problem has existed for at least 3 years.
Most of the help popups are in a font too small to read. What you can read is meaningless IRS form quotes.
I wished the thing would give some estimate of how much the itemized deductions would have to amount to before they would count. I hate the time wasted on entering the data for the standard deduction to work.
Most of the W-2 and 1099s were not read correctly and had to be modified for missing data. The form to do this again has the tiny print and boxes to fill in.
With husband and wife having joint accounts at a place, it pulls the same info from both accounts to double the amount that gets taxed. Have to manually delete the extra entries (and try to remember that it needs done). This problem has existed for at least 3 years.
Most of the help popups are in a font too small to read. What you can read is meaningless IRS form quotes.
I wished the thing would give some estimate of how much the itemized deductions would have to amount to before they would count. I hate the time wasted on entering the data for the standard deduction to work.
Most of the W-2 and 1099s were not read correctly and had to be modified for missing data. The form to do this again has the tiny print and boxes to fill in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Data entry could be improved/made more efficient
on March 17, 2025
Posted by: Henna59
As a retired tax professional accustomed to professional software, I find that you could use improvements. The manner of entry for capital gains could be much improved as well as interest and dividends. You could use a way to save the payors so that this information didn't have to be repeatedly entered for multiple 1099 forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is as advertised
on March 17, 2025
Posted by: JImboaman
from FL
no problems, easy to work with, full explanations are available!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Program but: Estimated Tax Calc Needs Work
on March 17, 2025
Posted by: BluRay
from Pasco County, FL
Works quite well. One suggestion, should prompt user when estimated tax needs to be calculated for the coming tax year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product
on March 17, 2025
Posted by: Dorothy100
from Coastal California
Turbo Tax gets easier to use as you use it repeatedly
Written by a customer while visiting turbotax.intuit.com