Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,314 Reviews)
Rating breakdown 10,314 reviews
5 Stars
4,948
4 Stars
2,381
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Watch out for Treasury money markets being taxed
on March 16, 2025
Posted by: Grottman
from North Carolina
Interest from a government federal money market at Fidelity most is state tax free as securities underlying in the fund are all treasuries etc. Turbo tax asked if it was all federal I responded yes. then [proceeded to feed it into the state return. I did not catch it and paid tax on the interest to the state- grrrr. My fault, but I expect more accuracy from Turbo tax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
very bad software on Mac
on March 16, 2025
Posted by: PATEL_TT_USER
Mac software is very bad. Did not scan information only name and address but no other inputs. When pulling information from Ally every time got 0 as interest. It happened to 3 account. When we took picture and submitted W2 when it worked it added twice when filing jointly under both filers name. Also Try to give free filing from desktop/Mac software just like website if they quality as student.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
confusing
on March 16, 2025
Posted by: rjwhitty80
from Redmond, Oregon
Turbo Tax showed tow of my w'2 and 1099 on different lines on the tax return from prior years. It was confusing and took me 1 1/2 hours to ensure my income was totally included. A bit confusing and I'm not convinced the earnings were on the correct lines but total income reported is correct and I don't think the total tax is incorrect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 16, 2025
Posted by: Millbrooke
It's getting harder and harder to do taxes but Turbo Tax makes it easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Poor instructions/Help
on March 16, 2025
Posted by: DrLyle
poor instructions/help for engaging the NC Bailey retirement exemption The Bailey button was not operable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The BEST!
on March 16, 2025
Posted by: Davida81
from MD
Great Turbo Tax Advisor, Semaya, was knowledgeable, patient, professional and best of all stayed on the phone til my problem was solved. I was so relieved to speak with Semaya, an actual human being, in a relatively short amount of wait time on the phone. She was awesome!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tsurbo Tax nightmare
on March 16, 2025
Posted by: SteveP128
This years version of Turbo Tax was more confusing and would not allow me to efile our state return I've used Turbo Tax many years and found this years program to be by far their worse.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggested improvements
on March 16, 2025
Posted by: Another Florida Filer
from Orlando, Florida
I called TurboTax Help last year about a "Review" feature that incorrectly flags our residency dates (from 01/01/2024-12/31/2024) as an error (overlapping dates exceed 366 days). This is not an error. We live and work in separate states. I hoped the bug would have been corrected this year, but it wasn't. If nothing else, the Review flag should allow for an override to explain why the dates are correct.
In addition, a bug exists in the 1099-B data entry screen. The "Learn more" link contains entries not in the "How did you acquire this asset" pull-down.
I also inadvertently deleted a rental property asset and felt the best way to recover was to create a new Tax Return from scratch. It would have been nice if I could have run two instances of TurboTax, which would have allowed me to compare the two Returns side-by-side and then copy/paste from one into the other (as opposed to entering data a second time).
Written by a customer while visiting turbotax.intuit.com