Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,307 Reviews)
Rating breakdown 10,307 reviews
5 Stars
4,945
4 Stars
2,378
3 Stars
1,522
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Ok, but missing an important feature
on March 15, 2025
Posted by: Nini40
How do I search within the tax return? Couldn't find it this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazingly awesome!!
on March 15, 2025
Posted by: erayman
I've been using TurboTax for decades and it has never let me down!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Return Preparation 101
on March 15, 2025
Posted by: LazyBoyAccountant
from Laurel, Maryland
Easy to navigate, extremely helpful tips and explanations, well-organized and comprehensive. Great tax preparation package!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy!
on March 15, 2025
Posted by: NMandLM
from Missouri City, TX
easy to prepare and file;
Successfully using it for the 10th year in a row
Successfully using it for the 10th year in a row
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Functional but needs improvement
on March 15, 2025
Posted by: J1M1D1
Gets the job done. BUT....the new format for entering interest, dividend, and capital gains information is not well organized and cumbersome to use. Too many screens to go thru in order to find the right path and right screen. Sequence of items seems random. Prior years this data was presented in a list format with an edit or delete button, it was so much easier to use and also to see everything in one place.
In addition, TT doesn't allow me to enter backup detail for deductions or even total amounts if TT has determined that I can't take the deduction based on the data entered so far. The program should permit me to enter the data, save the info, and then determine if it will be used after all my input is completed.
Also, text size and screen formats are not consistent.... some are tiny and difficult to read, and some are super large and require scrolling to the bottom or scrolling to the side of the page to find the continue button.
I am an experienced TT user (over 10+ years) and I have a computer programming background.
If using TT frustrates me, imagine how less experienced users will react. I'm using TT Premier on a
desktop with a 17" screen.
If using TT frustrates me, imagine how less experienced users will react. I'm using TT Premier on a
desktop with a 17" screen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 24
on March 15, 2025
Posted by: RA6697
from Gold Canyon , AZ
Been using it for years because it works, it's easy, and takes far less time to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax works
on March 15, 2025
Posted by: taxxer1234567
Works well with agent Works well with agent Works well with agent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes are not difficult.
on March 15, 2025
Posted by: King Willy
from Columbia, MO
I have used TurboTax for several years now and it is easy and comprehensive in its questions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com