Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,306 Reviews)
Rating breakdown 10,306 reviews
5 Stars
4,945
4 Stars
2,378
3 Stars
1,521
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Great software
on March 14, 2025
Posted by: vandog
from Diamond Bar, CA
Pretty easy to use and walks you through every question to make sure your return is complete
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good overall.
on March 14, 2025
Posted by: Madame Aminata
Good overall. My main issue is that the explanation of options for entering sales from a 1099-B are misleading in their brevity.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on March 14, 2025
Posted by: CatMomPhD
Easy to follow and clear instructions. No problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Bitdefender security does not play well with TT.
on March 14, 2025
Posted by: Rob0305
from Albuquerque, NM
I use Bitdefender windows security program. Bitdefender and TurboTax do not play well together. I had to make changes to Bitdefender each time I use TurboTax - including turning OFF the firewall. This has go to change.
I contacted live support because TurboTax did not find my federal credit union and I could not figure out how to manually enter the name and data for my 1099-DIV income. This may have been related to Bitdefender.
I contacted live support because TurboTax did not find my federal credit union and I could not figure out how to manually enter the name and data for my 1099-DIV income. This may have been related to Bitdefender.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome.
on March 14, 2025
Posted by: francois72
Very thorough tax prep process. Application leaves little or no room for error or omission.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Great Job!
on March 14, 2025
Posted by: Espy24
It was great, simple to the point, walked me topic by topic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK but some spots that feel poorly designed.
on March 14, 2025
Posted by: JCV564
This is the first time I did my return on my Mac so I don't know if the frustrations I had were differences in the operating system or just the new tax year. Most was the same as last year - at first and that part was fine (personal data), But, when I was working on importing data from my brokerages the summary of what was imported was all in one page and not broken out by dividends, interest, etc. so it was harder to reconcile with the overall summary under income. Also, right after the import, there were unused sections and when I tried to delete the ones lower on the page, the Yes/No buttons were no where to be seen. I finally realized that I had to scroll all the way back up to the top to see them. Those buttons should have been right with the section I was wanting to delete. Also, going back to review dividends or interest or whatever directly only took me to the list of all the data I had imported and well as the data that I had manually entered. When I wanted to look at interest data I just wanted to see interest data - just sloppy and gave it an unfinished feel. The rest went well enough and not too much different from previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on March 14, 2025
Posted by: KK11434
from Virginia
EASY TO USE
VERY HELPFUL GUIDES
STEP BY STEP GUIDANCE VERY HELPFUL
VERY HELPFUL GUIDES
STEP BY STEP GUIDANCE VERY HELPFUL
Written by a customer while visiting turbotax.intuit.com