Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,302 Reviews)
Rating breakdown 10,302 reviews
5 Stars
4,943
4 Stars
2,377
3 Stars
1,520
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
What Did You Change
on March 12, 2025
Posted by: What Did You Do This Year
I've been using Turbo Tax for years and have had no trouble with it. I don't know what you changed this year, but trying to put my dividend information in this year was difficult. And for the first time when I was finished I had to go back and fill in information that was missing. Information I was never asked for while I was filling out the forms. Not happy this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on March 12, 2025
Posted by: BOB6081
I HAVE BEEN PREPARING TAXES WITH TURBO TAX ITS EASY AND QUICK
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Needed help with state return
on March 12, 2025
Posted by: pensionman
from MA
Have used Turbo Tax for years. I did for the first time have an issue with e-filing my state return. I called and spoke to Fletcher. He logged on to my screen and was able to solve the issue. Both returns were e filed.
Thank you Fletcher!!
Thank you Fletcher!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not everyone wants everything done automatically.
on March 12, 2025
Posted by: FandamVT
The automatic downloading of tax documents was confusing and annoying. It appeared that automatic download was the default, and how to change to manual entry was time consuming and cumbersome. Suggest that you ask first how I want to enter my data: manual, automatic or both. Then direct me to the sections that allow me to do this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Income problems
on March 12, 2025
Posted by: Ernsus
I have used Turbo Tax for many years. this is the first time I had difficulties getting income to download.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tax program
on March 12, 2025
Posted by: GP2834
easy of use and understand the steps for filing tax returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Small error in program
on March 12, 2025
Posted by: Byuhusker
from Forney, Tx
I encountered one hiccup entering data for charitable donations. I entered data for one organization, and then a second organization. I then tried to go back into the first organization to edit, but TurboTax kept sending me to the second organization. I saved everything, exited TurboTax and then went back in to see if that corrected the problem. It did not. I had to go in and delete the first organization and re-enter the data to get it corrected.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Expert
on March 12, 2025
Posted by: BigSistah
from Seattle, WA
Very positive with various staffers, especially.Especially Bobbette, who was helpful, patient and highly experienced at her job. Hope I get connected to her next year.
Written by a customer while visiting turbotax.intuit.com