Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,302 Reviews)
Rating breakdown 10,302 reviews
5 Stars
4,943
4 Stars
2,377
3 Stars
1,520
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
1
on March 12, 2025
Posted by: 50Bill
from Pennsylvania
No problems ....................................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax 2024 Investments display window change
on March 12, 2025
Posted by: geogeotx
from Dallas Texas
User since early 1990's. This year very disappointed with the changes in the 1099-div, 1099-int, 1099-B. Very inefficient to enter and kee trackp. See many many disappointing comments and posts on the subject. I would prefer an improved work flow for entering 1099-cons at once with a table like view. I'm willing to contribute to a discussion and workflow mapping for product improvement similar to when K-1's section was being introduced back in 2010ish.
https://ttlc.intuit.com/community/taxes/discussion/re-turbo-tax-2024-investments-display-window-changes/01/3505386#M1297149
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State Tax preparation is Lacking
on March 12, 2025
Posted by: Mavotke
from Wisconsin
Good product for preparing federal taxes. Falls short on state. Does not provide a user friendly guide for determining if there are adjustments that need to be made between the taxability of certian types of income between federal and state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
been using for years
on March 12, 2025
Posted by: ken k 1950
from Brookfield wi
tried to mail my state tax form got no where still trying to do it. Called turbo tax and the guy I was talking to hung up on me.I had trouble understanding him!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Amazing in some areas but horrible in others.
on March 12, 2025
Posted by: mattabc
Pro:
- Can switch between "EasyStep" and the actual tax forms. I find this incredibly useful.
- Can switch between "EasyStep" and the actual tax forms. I find this incredibly useful.
Cons:
- Doesn't carryover everything from previous years, making it easy to miss stuff.
- Requires a fresh download and install EVERY time you open TurboTax desktop (known issue for many years).
- Can't adjust font size of EasySteps (known issue for many years).
- Many other annoying things that haven't been fixed in many years.
- Doesn't carryover everything from previous years, making it easy to miss stuff.
- Requires a fresh download and install EVERY time you open TurboTax desktop (known issue for many years).
- Can't adjust font size of EasySteps (known issue for many years).
- Many other annoying things that haven't been fixed in many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is an excellent product.
on March 12, 2025
Posted by: MimiHall
from Texas
I have used Turbo Tax for more than 15 years to do our personal income tax. I have never had any issues or errors and it has been user friendly to use. Excellent product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is for those who file their own taxes
on March 12, 2025
Posted by: Kevin Diver
from FL
On time, simple with great help flags. e-filing was simple and fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not your best
on March 12, 2025
Posted by: Tired of Turbo Taxes
Too many glitches in program - kind of unbelievable frankly and gets worse every year
Written by a customer while visiting turbotax.intuit.com