Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,295 Reviews)
Rating breakdown 10,295 reviews
5 Stars
4,937
4 Stars
2,377
3 Stars
1,520
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Not doing State of Mich return correctly this year
on March 10, 2025
Posted by: Bouford
from Michigan
I Have used Turbo Tax for many years. In the past it was great, but the past couple of years it has become clunky and error prone. I am sure it is not doing my Michigan taxes correctly and it won't allow me to manually update and change or add entries. The amount is small and I expect the State will catch and correct the errors, but Turbo Tax is not doing well on my state return. Very troublesome trying to get help from TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was nice...
on March 10, 2025
Posted by: lonbonn
from Saratoga Springs
Was nice to be able to file myself! Easy steps throughout process of filing. Thanks again!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good tool
on March 10, 2025
Posted by: daves 7777
from Florida
This software was very intuitive, for the most part.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice program, but too many updates are required
on March 10, 2025
Posted by: Giuseppe 75
from Lexington, MA
Easy to use program, but too many updates are required
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 10, 2025
Posted by: TomBruce
from NC
Completed my tax returns in about two hours. Great product and have used TurboTax for over twenty years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Experienced User
on March 10, 2025
Posted by: RichJW99
from Pleasantville, NY
Very user friendly. You can follow along quite easily. However, if you run into a snag that you do not understand, it is not easy to get it resolved.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough
on March 10, 2025
Posted by: Kupcake54
from St. Louis
I felt the TurboTax software was very thorough. I found it was helpful that it could take my information from last year to help me file this years return.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK with more fees at end
on March 10, 2025
Posted by: Rudy 0925
from Prescott, AZ
Works great every year but for the cost of the software up front, there should be no more charges at the end to complete process.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com