Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,290 Reviews)
Rating breakdown 10,290 reviews
5 Stars
4,933
4 Stars
2,377
3 Stars
1,519
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo review for 2024
on March 9, 2025
Posted by: 2024khc
Clear and easy to follow. Step by step, very good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent turbo tax
on March 9, 2025
Posted by: lulala
easy to follow and use very pratical like the transfers from financial institutions and employer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Takes a Wrong Turn
on March 9, 2025
Posted by: Why987654321
from Galveston Texas
The interface for the 1099-B transactions was so bad it had me using the lords name in vain. Please fix this for next year. I was on the Mac Version.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product
on March 9, 2025
Posted by: Azdave1
from Az
Easy to use when you have easy tax situations. Some complications when dealing with non routine situations, for example, divorce.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax gets harder to use every year
on March 9, 2025
Posted by: JanisFFFF
from Columbus, OH
Help gets worse every year. Used to be able to click on the word in the question, but not now.
Questions get worse every year. They're more vague, I have to know more about filing my taxes than I used to.
Went through entire filing process & then had to do it again a month later.
Interview process more tedious, have to scroll through it all every time.
I've been a user since the first year this software was issues. It used to get better every year. Now it gets worse.
Questions get worse every year. They're more vague, I have to know more about filing my taxes than I used to.
Went through entire filing process & then had to do it again a month later.
Interview process more tedious, have to scroll through it all every time.
I've been a user since the first year this software was issues. It used to get better every year. Now it gets worse.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good But Not Great
on March 9, 2025
Posted by: Sheila LA
from Los Angeles, CA
Generally, I find TurboTax meets my needs but there are two recent things that I have found super disappointing about it. 1) On Form 8606 it did not track and populate the basis in my non-deductible contributions even though I've been using Turbo Tax to file my returns for all the years in question where I had non-deductible IRA contributions. 2) It carried over into my current year tax return a Blank Form/Statement that I had filed with a previous tax return. Turbo Tax should know not to include a prior year's Blank Form/Statement. I had to delete it, but deleting it wasn't intuitive either.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst software
on March 9, 2025
Posted by: abhinav12345
from CA
Does not explain what it's asking for. Goes into an infinite loop and won;t file return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
my goto software
on March 9, 2025
Posted by: Marty_94536
from Fremont, CA
More easy to use each year, and the definitions & help are very good!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com