Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,287 Reviews)
Rating breakdown 10,287 reviews
5 Stars
4,931
4 Stars
2,376
3 Stars
1,519
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
TurboTax did the job!
on March 8, 2025
Posted by: UsNotThem
from Michigan
Turbo Tax is always the best tool for my taxes. I can't wait until AI is incorporated to catch all my mistakes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still pretty easy to use with some hiccups
on March 8, 2025
Posted by: SJKhm
from California
Overall was pretty good, but seemed like it took more time than usual to validate entries that were automatically transferred from institutions. Also stock RSUs required me to adjust the cost basis once and then confirm it again, which was confusing. Overall decent product, but could be streamlined
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Matrix
on March 8, 2025
Posted by: Matrix2025
ALL GOOD. Downloads are a little tricky. See you next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
yes it is good
on March 8, 2025
Posted by: Anonymous
from Hudson WI
They helped my down load my new year---walked me through very helpfull
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
stop asking me to rate the app
on March 8, 2025
Posted by: Kate151647
stop asking me to rate the app 20 characters 20 characters
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was more complicated this year.
on March 8, 2025
Posted by: spnsdp
I used the AI function, and it was helpful. When I would click on a link for more information there would just be a white screen. It may have been my ridiculous computer rather than your program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A great product
on March 8, 2025
Posted by: KennyDrex
from CA
In general, I think TurboTax is a great product. It gets better, covering more things every year. I like that you handle electronic payments now.
A couple of ideas for improvement: 1) This year it was a bit confusing to get to the page for typing in the data instead of downloading. 2) Fed tax free interest that is state taxable is a bit confusing. I ended up reporting state taxable interest as from Alabama. What I really know is how much is taxable by California. 3) Review underpayment penalty calculations. Last year it said I owed penalties so I paid them, and both CA and IRS refunded them. This year it said I owed CA penalty at first, then later no (maybe fixed in an update?).
A couple of ideas for improvement: 1) This year it was a bit confusing to get to the page for typing in the data instead of downloading. 2) Fed tax free interest that is state taxable is a bit confusing. I ended up reporting state taxable interest as from Alabama. What I really know is how much is taxable by California. 3) Review underpayment penalty calculations. Last year it said I owed penalties so I paid them, and both CA and IRS refunded them. This year it said I owed CA penalty at first, then later no (maybe fixed in an update?).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some mistakes in Turbotax this year
on March 8, 2025
Posted by: MartyR2024
from Connecticut
Mistakes on the K-1
In step by step, you could not split your refund to a bank and the rest to be applied to 2026
In step by step, you could not split your refund to a bank and the rest to be applied to 2026
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com