Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,281 Reviews)
Rating breakdown 10,281 reviews
5 Stars
4,929
4 Stars
2,374
3 Stars
1,518
2 Stars
701
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Problem Relating IRA Distributions and RMDs
on March 7, 2025
Posted by: ArtStras
from Colorado
The section dealing with IRA distributions and RMDs was confusing. I have an IRA from which I did not receive any distributions and thus had no 1099R. I used the distributions from a different IRA to cover the RMD. I finally figured out how to handle that, but the instructions were not at all clear. TurboTax made it appear that I would be subject to a penalty if I did not show a distribution from each individual IRA account.
An additional problem is that I use 150% resolution on my PC. In order to see the "submit" button on the credit card payment screen for my state return I have to change the resolution rather than being able to change the size by using CTRL + or - (which works on the TurboTax screens).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review of TTax
on March 7, 2025
Posted by: 1234Bear
from Stow, OH
good stuff and easy to use
thanks for good product
thanks for good product
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on March 7, 2025
Posted by: MikeJean103
Easy to use; questions are thorough and logically laid out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Dissatisfied long time user
on March 7, 2025
Posted by: Really Dissatisfied
I would normally give Turbo Tax a 5 star rating, but no longer. I have used Turbo Tax for over 20 years and have relied on it without hesitation. I purchase the software and download it to my laptop. (It's a security thing for me. I don't trust a site to not be hacked and have all this info in someone else's hands.)
There is no question of the ease of use and accuracy. It's good. BUT!!! This year I have reached a breaking point. I am barely able to read the font. I checked with the help feature and it told me there was no way to increase the size of the font with the software. Reading with a magnifying glass is NOT how I want to proceed in the future.
While I certainly am not any kind of computer coding person, it seems to me that should be an easy thing to add to a menu. I am sorry to say that come next year, I doubt I will be purchasing Turbo Tax again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax premium
on March 7, 2025
Posted by: kiki fox
from Belchertown, Massachusetts
Confusing. Why did I pay twice? I got confused at what I thought was the end and paid for state and federal filing to the tune of $188. Then I found out I had not actually filed but was charged. Then had to pay again at the REAL end of the paperwork.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fairrly easy to use
on March 7, 2025
Posted by: Chrisvvvvvvvv
By and large turbotax is straight forward and fairly easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good product
on March 7, 2025
Posted by: Teddy P123
from Ocala,FL
easy to use , i have been using Turbotax for 10 years now
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 7, 2025
Posted by: Poodly
from Texas
Liked the improvements this year. Still find the information on what to do with OID information confusing.
Written by a customer while visiting turbotax.intuit.com