Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,269 Reviews)
Rating breakdown 10,269 reviews
5 Stars
4,926
4 Stars
2,368
3 Stars
1,517
2 Stars
699
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Could be a lot better. Search menu is useless
on March 2, 2025
Posted by: Kwanster
Product is a lot worse than 2023. The search menu is completely useless, where your digital assistant is a joke. Without ChapGPT to help, I don't think I would have been able to fill out all the 1031 like-kind exchange 8824 form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Amended Return
on March 2, 2025
Posted by: MRH 757
I had to amend my returns and was so worried it will be a huge hassle as IRS letter I received stated I needed to mail and could not E-file. I was pleasantly surprised at how easy it was to amend with Turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use
on March 2, 2025
Posted by: Ken410
I was easily able to complete the process without any assistance even though my income includes investments.
FYI I have no actual accounting training.
FYI I have no actual accounting training.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very pleased
on March 2, 2025
Posted by: Avism0m
from Boynton Beach, FL
Turbo Tax walks you thru everything and gives you your best options. I have used Turbo Tax forever and never had a problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Less than awesome
on March 2, 2025
Posted by: Rusty2398
from NY
Unable to download from financial institutions due to faulty Capcha
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
WILL NOT PRINT!
on March 2, 2025
Posted by: Danny123456789PAT
from Arizona
CAN NOT GET TT TO PRINT OR SAVE TO PDF!
Turbo Tax will not print or save to pdf! The printer and computer are normal. Will print everything else.
Pros: My employment status changed this year, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Eager to begin my Tax return
on March 2, 2025
Posted by: RiggerRick
from NE PA
I have been using TurboTax since the DOS days with ChipSoft. While the EasyStep has been thorough and intuitive in years past, It seems that this year the EasyStep went off the rails a number of times requiring me to visit specific forms. In your defense, I don't wait for all of my information to become available (late February) before starting TurboTax. I will begin inserting W-2s as soon as I have them. This often means that I need to jump around in the Topic List. At the end of January, when all forms SHOULD be available, I go back to the beginning of EasyStep to fill out whatever I've missed. TurboTax failed to automatically maintain a couple of forms at the latest data even as I re-saved the file after entries.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
New Brokerage interface stinks
on March 2, 2025
Posted by: KingMota
from Louisville, KY
The import from Schwab didn't work well at all this year. Some parts clearly failed, but worse other parts appeared to work but worked incorrectly. Then, the new interface for interest, dividends and stock/bond brokerage sales is HORRIBLE. If I had not already tediously entered all my manual info first I would have switched to different tax software this year.
Written by a customer while visiting turbotax.intuit.com