Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,269 Reviews)
Rating breakdown 10,269 reviews
5 Stars
4,926
4 Stars
2,368
3 Stars
1,517
2 Stars
699
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
GOOD TOOL
on March 1, 2025
Posted by: LEOLIANG
from CALIFORNIA
ITS GOOD TOOL TO HELP ME FILE TAX, AND IT COMPLETE HAVE EVERYTHING TO SUPPORT ME FOR MY QUESTIONS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusing at first/Unable to save for records
on March 1, 2025
Posted by: CSM Mike B
It was very different this year with new screen formats that made it confusing at first.
After I filed I was unable to save a PDF of my returns/forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No Apple Silicon TurboTax yet!
on March 2, 2025
Posted by: Alohart
from Honolulu, HI
Even though Apple hasn't sold a computer with an Intel processor in several years, has sold computers with Apple Silicon for even longer, and has made producing Apple Silicon executables easy, TurboTax remains an Intel-only executable that must be run under emulation on Apple Silicon Macs. This results in TurboTax launching and running more slowly than it should. Do the right thing, Intuit, and offer Apple Silicon versions next year!
Intuit makes providing feedback difficult, so I'll try here. Please consider adding a "U.S. Possessions" drop-down menu selection in the tax-exempt dividends section. Vanguard's 1099 Consolidated report does not itemize the tax-exempt dividends for each U.S. possession instead lumping them all together under "U.S. Possessions". With TurboTax, I must now enter the tax-exempt dividends for all U.S. possessions under one of the U.S. possessions that I choose because no "U.S. Possessions" choice exists. This isn't technically correct but doesn't affect my state return because my state treats tax-exempt dividends from all U.S. possessions the same.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still good
on March 2, 2025
Posted by: Pts61
from Tennessee
Been using Turbo tax for as long as I can remember. 35 years? Some years it gets challenging as my info does not transfer and I have to impute it manually. That happened this year and it is frustrating.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
response
on March 2, 2025
Posted by: non19874
when i went on line it should have prompted that i already purchased
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax still works like a charm...
on March 2, 2025
Posted by: Mikepr2025
from Virginia
With TurboTax Premier and electronic reporting of income and RSU's it makes my taxes simple and quick.
I do wish the electronic fee for filing state was less, but I bet that is state mandated. I have been using Turbo Tax products since their inception... many, many years.
I do wish the electronic fee for filing state was less, but I bet that is state mandated. I have been using Turbo Tax products since their inception... many, many years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
What happen with 2024Turbotax?
on March 2, 2025
Posted by: Linda278
Did not engage with a live agent, but was quite upset with the long wait for the update that was needed in the income section of turbotax this time. Also it seemed that turbotax wasn't assessable at all time. Meaning I could click on the icon with no response. The wait time for loading turbotax seems to have gotten longer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped with $10 credit
on March 2, 2025
Posted by: Asschiefturner
from Dimondale MI
Turbo tax agent was alert and knowledgeable. Very polite.
Written by a customer while visiting turbotax.intuit.com