Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,268 Reviews)
Rating breakdown 10,268 reviews
5 Stars
4,925
4 Stars
2,368
3 Stars
1,517
2 Stars
699
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
State tax option is not working.
on February 23, 2025
Posted by: G from B
from North Carolina
State tax option is not working. I have updated the state income tax software 10 times and still Turbotax is not working.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024 Better Then Ever!
on February 23, 2025
Posted by: Clerk Byron
Another smooth filing experience with Turbo Tax. Process and program have been improved and input of data more easily completed. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its great
on February 23, 2025
Posted by: Rohit M
from New Jersey
good product, very helpful and easy for me to utilize.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT is pretty good except excessive fees
on February 23, 2025
Posted by: aixwae
from New Freedom, PA
Mostly, I'm very satisfied with Turbo Tax (TT) until I filed today; while I can understand a processing fee to use my federal return to pay my state tax, nowhere, until I'm 3/4 the way through the process did it say the "fee" to process, again, a processing fee, would be double that - i.e., 2 processing fees of $20 and then $40. I find that a little excessive when I paid my yearly fee for the TT software, and generally have done so for more than 12 years. You need to review this process as it may deter me from using TT in future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Will get again next filing season
on February 23, 2025
Posted by: customerxyz
straight forward process, simplified & without logic gaps creating questions about what to do. There was an item about filing a state tax but it had been established that a state tax was not required..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
dissapointed
on February 23, 2025
Posted by: Big D MI again
from clay, mi
You have some functionality that did not enhance my user friendliness. Better last year and why have ES forms print DO NOT FILE across them? Should be able to print screens that you want to save that are not a form.
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on February 23, 2025
Posted by: 7247
Turbo Tax is a good product. However, this year printing was more difficult because every time I tried to print a form, two boxes showed up in front of the form that I had to erase first. Very annoying.
Also, I found it difficult to navigate back to the section I was working on when I switched from forms to step by step. And sometimes if I inserted the wrong number, I couldn't get back to that part of the questioning. It was a struggle this year.
Also, I found it difficult to navigate back to the section I was working on when I switched from forms to step by step. And sometimes if I inserted the wrong number, I couldn't get back to that part of the questioning. It was a struggle this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax fee does not go up with inflation!!
on February 23, 2025
Posted by: Ngoc Phi
from Arizona
As usual, you're doing a good job with your software. Considering the inflation, you keep your fee the same for the state filing fee. I however have a technical recommendation as follows:
1) Easystep should ask user if you have received form 1095A instead of burying it under Medical Expense.
1) Easystep should ask user if you have received form 1095A instead of burying it under Medical Expense.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com