Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,268 Reviews)
Rating breakdown 10,268 reviews
5 Stars
4,925
4 Stars
2,368
3 Stars
1,517
2 Stars
699
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Inadequate disclosure of processing fees
on February 22, 2025
Posted by: Jim Foxnet
Overall the Premier product works as well as prior years, however there is Inadequate disclosure of State fees for processing electronically. Turbo Tax says they provide a discount of $5 from their $25 fee- which does not showup in the state filing process and a State imposed $40 processing fee is not disclosed at all until the very end of state processing. So what Turbo Tax presents as a $20 processing fee in reality becomes a $65 expense IF you file the state electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still needs work
on February 22, 2025
Posted by: tkcart
I am very disappointed that you killed the ability to Print from Turbo tax itself rather than having to login to Intuit.
I spent an hour trying to figure this out!
The software still has some glitches; i.e. after entering all my info on 1099 forms, when it came to the final review I had to look up the info again and re-enter some of the boxes. Even the ones that I imported to Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but not great yet
on February 22, 2025
Posted by: Pixiu
from Glenwood Springs, CO
Great as usual but no ability to scale Font bigger which I wait for every year and every year I deal with small font . I would love some year to be able to open the application and maximize the window to full size and the font would automatically scale to a larger size accordingly. At least allow for an option to manually scan the font larger.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on February 22, 2025
Posted by: RogerDPMCP
from Georgia
Thank you! Turbo Tax is great, easy to use, and accurate! Makes preparing taxes easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is a walk in the park.
on February 22, 2025
Posted by: the1gulf
Great tool for folks with simple tax situations!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on February 22, 2025
Posted by: kenbarb1957
from San Antonio, Texas
I had a problem at first concerning our RMD. Thank goodness it was fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Form 8283 - Wrong Information/Error Code in TT
on February 22, 2025
Posted by: KenC007
from CO
I was not able to file electronically (got rejected twice) because I had over $5000 of non-cash donations on Forms 8283. TurboTax kept on giving me an error message, F8283-037 - If, 'OriginalNoncashSSN' has a value, then it must not be the same as [ 'PrimarySSN' or SpouseSSN' ] in the Return Header," which is incorrect. The IRS website for IRS Form 8283 Instructions - https://www.irs.gov/instructions/i8283#en_US_202412_publink1000130242
Identifying number. Individuals must enter their social security number or individual tax identification number (ITIN), as applicable. All other filers should enter their employer identification number (EIN).
Identifying number. Individuals must enter their social security number or individual tax identification number (ITIN), as applicable. All other filers should enter their employer identification number (EIN).
So, the error message in TurboTax is incorrect. It should flag the amount as over $5K in total and direct the filer to file by mail. I'd like the money back I paid to file my state income tax electronically because of TurboTax's incorrect information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 22, 2025
Posted by: Tami Tax return 2024
Good and easy to use. I, and I would recommend to others Thankyou
Written by a customer while visiting turbotax.intuit.com