Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
not happy this year, time to look another vendor.
on February 17, 2025
Posted by: huy65
SO COMPLICATED THIS YEAR, TRY SO MANY TIMES AND STILL CANN'T DOWNLOAD MY STATES TAX. THIS IS 1 STAR FOR ME.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
This year was moderate in its execution of RMD.
on February 17, 2025
Posted by: RMD Issues
from Lebanon, PA
There was a problem with RMD from several accounts. Not easy to manage. Initial error was that RMD was doubled when 1099 information was added based on the way the software handled multiple accounts. I was forced top mack manual changes form 5329 starting at line 52a. In this case more than the required amount was taken, but it exceeded the actual RMD. This was reported to Intuit earlier in the year, but was never corrected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is a lifesaver at tax time
on February 17, 2025
Posted by: ChrissieP
Your program is great (although somewhat cumbersome - mostly due to IRS complexities, I'm sure).
The one thing I wish you'd have made plainer IN YOUR APP is the following, which I finally looked up on Google, after twice having my e-filed return rejected by the IRS due to an incorrect number....
"f you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file. Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN. Most likely you are entering the pin in an incorrect location which is meant for your e-file pin which is 5 digits.Apr 8, 2024"
Otherwise, I've been a regular user of TurboTax for 10 years and overall, very happy with it. You would have gotten a 5 star rating if I hadn't been unable to figure out the IRS pin #.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 17, 2025
Posted by: MandR1998
from Santa Fe, NM
Easy to use - helpful guidance - confidence that returns are completed properly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review TurboTax
on February 17, 2025
Posted by: Richard 10
from LA CA
Turbo Tax is the best tax software and does the job. Great support if needed as well.I should know used for 20 years maybe more.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bait & Switch
on February 17, 2025
Posted by: canceld
from South San Francisco
Suprise with premium tax service at the end, costing $45. I will never use Turbo Tax again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Support and search needs improvement
on February 17, 2025
Posted by: Support 2024
Product works well, but search for guidance - such as "bank information" to enter account - is mostly non-existant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks
on February 17, 2025
Posted by: Thridman1976
from Alabama
I am glad to use Turbo Tax each year. Since I have a simple tax return everything goes smoothly. Also, Turbotax is a good cloud storage that is safe.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com