Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,508 Reviews)
Rating breakdown 11,508 reviews
5 Stars
5,527
4 Stars
2,657
3 Stars
1,698
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
One free state
on February 27, 2026
Posted by: Roadkill on your doorstep
from NC
Program is well done and user friendly. I have recommenced your product,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's still OK but getting worse
on February 27, 2026
Posted by: JeffCinSac
from CA
TurboTax used to be great, now it's only OK. They removed the "It's Deductible" add-in from the charitable contributions section. In several areas, I felt prompts/questions were unclear, seemingly almost AI-generated. After entering my bank routing information to pay my federal amount owed, I had to enter it again (each time twice, actually) to receive my state refund; there was no "use the same account" feature. In previous year, one could import a combined 1099 from Vanguard without having to buy Premier, but no more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Best Tax Software with some stumbling blocks!
on February 27, 2026
Posted by: Land Man 840
from CA
Given the complexity of our tax filing, TurboTax greatly simplifies the process. That said, TurboTax remains awkward when addressing the more complex investment issues such as1031 Exchanges. TT further fails to allow brokerage account renaming after account download, thus losing detailed account description.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX GREAT BUT
on February 27, 2026
Posted by: 4185
from ILLINOIS
OVERALL
EXPERIENCE VERY GOOD. WHEN TRYING TO USE CREDIT CARD TO PAY TO EFILE STATE RETURN, THE DROPDOWN BUTTON FOR THE MONYH OF MY CARD EXPIRATION DATE PLACED THE 10 0VER THE BQCK BUTTON TO THE INFO WAS NO ADDED TO THE FORM. i HAD TO USE A DIFFERENT CARD WITH A JANUARY EXPIRATION DATE TO ENTER THE INFORMATION
Written by a customer while visiting turbotax.intuit.com