Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4 out of 5
4
(11,447 Reviews)
Open Ratings Snapshot
Rating breakdown 11,447 reviews
5 Stars
5,494
4 Stars
2,639
3 Stars
1,690
2 Stars
786
1 Star
838
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Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
TurboTax
on February 26, 2026
Posted by: dragonperson
from ca
same as my taxman did. walks you through everything. easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Worse than last year
on February 26, 2026
Posted by: SL71
from Illinois
I found this version worse than last yers. Why did you have to let me get all the way through the filing process before telling me I had to upgrade at the last step. I signed up for the $60 live advice but the advisors were never able to see my uploaded return nor view all of my screens, even after I opened up ll the permissions. It wa unclear what value of any that $60 got me.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax:Cost efficient way to Prepare Tax Return
on February 26, 2026
Posted by: Silver Shadows
from UT
I appreciate opportunity Turbo Tax provides. It helps me complete my taxes, while educating me on changes in tax law.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbotax Problems 2025
on February 26, 2026
Posted by: Jerry Apple
from California
Turbotax works well. It is designed well. I allows me to quickly file my federal and state income taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Could improve on the UI
on February 26, 2026
Posted by: bruhmaster
from Texas
UI for the software is a little out of date. Looks like from Windows 7 OS
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Weaker by the year!
on February 26, 2026
Posted by: Warreen316
from Kentucky
I own a rental house. In 2024, I had to pull from my 401k to put a $7000 furnace in it; I wasn't allowed to deduct it. In 2025, I had to do it again to replace a roof costing $17,000; I couldn't deduct that either. But I was charged taxes for the income I sunk into a rental! TurboTax seemed weak this year. I had SSA-1099SM that I couldn't find anywhere that form was referenced.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Works Well Enough
on February 26, 2026
Posted by: pupule
from Hawaii
TurboTax worked fine it it seemed to be a little more difficult or complicated to use for the 2025 tax year in comparison to the 2024 tax year.
Information provided via "help" could or should or can be a bit more specific.
Written by a customer while visiting turbotax.intuit.com
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