Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,447 Reviews)
Rating breakdown 11,447 reviews
5 Stars
5,494
4 Stars
2,639
3 Stars
1,690
2 Stars
786
1 Star
838
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Great product
on February 26, 2026
Posted by: djr2229
from OHIO
Been using for decades and never fails me. Just disappointed that it is now not supported on Windows 10.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax was OK
on February 26, 2026
Posted by: Farmall48
from MO
This year the importing of information was difficult and not reliable. It was difficult to find the spot for entering information that I knew was needed, but not offered during the walk through of the different sections. I never felt comfortable that all of the data was entered as needed. My comfort level with the program wasn't as good as years past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Help through the Process.
on February 26, 2026
Posted by: Ralph 7419
from KY
Great guide through the process.
Could not download our 2024 return.
Could not download our 2024 return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax - The time saver!
on February 26, 2026
Posted by: DWiss
from OH
Transferring prior year info and downloading data from financial organization save a great deal of time with greater accuracy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OVERALL A GOOD PROGRAM
on February 26, 2026
Posted by: PAW0345
from TX
NEED MORE LINE BY LINE INSTRUCTIONS ON NEW TAX AND NEW FORMS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
disappointed with optional featues
on February 26, 2026
Posted by: Ducky614
from VA
Every optional feature you want to charge more money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax has gone downhill
on February 26, 2026
Posted by: DavemcdVA
from VA
The worst filing experience ever. I've been using TT desktop since it was on 5.25 discs and this year it was painful. The TT site only wanted to start a filing online, questions were never answered. When I attempted to access TT2024 which was still installed on my desktop I needed an activation number to view after it updated?? Constant upgrade requirements, annoying digs for more money... Next year I'm finding another filing method
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many hidden charges
on February 26, 2026
Posted by: 128sb
from California
Too many add ons. I kept saying no and still had $45 added to my costs. Two years in a row. Intentionally deceiving
Written by a customer while visiting turbotax.intuit.com