Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,379 Reviews)
Rating breakdown 11,379 reviews
5 Stars
5,471
4 Stars
2,618
3 Stars
1,677
2 Stars
782
1 Star
831
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Death and Taxes
on February 25, 2026
Posted by: JimW23
from OK
Have used for over 25 years. Makes it easier, no easy, but easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is good
on February 25, 2026
Posted by: Jack WC
from WA
It was much easier than last year, so I appreciate any changes you made to make it a much smoother filing process
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great, BUT Morgan Stanley import needs to work!
on February 25, 2026
Posted by: LCB62
from Texas
Happy overall, but annoyed that Morgan Stanley import did not work.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Updates too long
on February 25, 2026
Posted by: Colt84
from Georgia
I have used Turbo Tax for about 30 years. this year the upgrades took too long after 45 minutes I just cancelled them and completed Turbo Tax without them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Premier glitchy, MD state doesn't inherit key info
on February 25, 2026
Posted by: Tenor12
from Maryland
Turbo tax premier
Why is the question re OPM CSA plan type - why asked why not a given, Calculation of Federal Windfall Elimination Provision (WEP) payment for 2024 in 2025 SSA not clearly worded. Does box 5 want data from the prior year statement or of the current 2025 statement. For unknown reasons I get Canadian retirement page.in the step by step process opened. When entering new investment income, if you click on an item like US Department of Treasury to enter data - the system takes you to the investment import screen and you can't get to the item. I had to manually start a form. The import does not allow you to cycle through multiple 1099s. You have to restart the import function again. First year of RMD wording unclear if you did take it in the first year but do soo by December 31st instead of waiting until April of the following year,
MD State:
On the federal return one takes all the time to enter in which spouse in a joint filing earned which income and what portion of gains are from US government obligations but none of this information transfers into the MD form for computation of the two income marriage deduction or the income that is from US obligations. You collected the data - why must I waste my time building a separate e spreadsheet? This really impacts the value of this product.
MD State:
On the federal return one takes all the time to enter in which spouse in a joint filing earned which income and what portion of gains are from US government obligations but none of this information transfers into the MD form for computation of the two income marriage deduction or the income that is from US obligations. You collected the data - why must I waste my time building a separate e spreadsheet? This really impacts the value of this product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs improvement
on February 25, 2026
Posted by: Dan1816
from South Carolina
Nikki was fantastic. She was very patient and answered all my questions. Walked me through the entire process. I would highly recommend her to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State Tax forwarding flow issues
on February 25, 2026
Posted by: Bluejay51
from Alabama
Transfer of State information can be difficult to determine. Have to review state income requirements outside of Turbo Tax before applying correct options in some cases
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on February 25, 2026
Posted by: King Jim
from Kansas
I have used Turbo Tax for years and I like the product.
Written by a customer while visiting turbotax.intuit.com