Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,381 Reviews)
Rating breakdown 11,381 reviews
5 Stars
5,471
4 Stars
2,620
3 Stars
1,677
2 Stars
782
1 Star
831
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Love Using TurboTax
on February 24, 2026
Posted by: 4Chops
from new mexico
Turbo Tax is a great way to file our taxes. Easy to use/install/update/file. Context sensitive info available on each topic, line, and category. We have used TTax for 25+ years. Direct info downloads of tax data from banks, brokers, and investments. Never had any problems. Easy Peasy Thanks TTax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax help!
on February 24, 2026
Posted by: Sweet Butta
from delaware
I would prefer rather than calling if I could text or email a question to the turbotax accountant. For me that would be easier than trying to explain an issue over the phone. Also, sending a photo of the page in question would be helpful. But that's just me. Thanks, dm
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Spot on!
on February 24, 2026
Posted by: A_Ray_M
from League City, TX
I've been using TurboTax for many years. It just gets a little better and easier each year.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
no copy and paste of text? terrible.
on February 24, 2026
Posted by: notgoingtouseanymore
from MA
it's terrible experience compared to turbotax website. I couldn't copy and paste the text or content while proceeding the tax return process. why not possible? since I wasn't able to copy and paste the text, it was very difficult to discuss with AI.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on February 24, 2026
Posted by: ABN16
from PA
Using Turbo Tax for many years now. Has always worked well for me. Simple to follow and have never had any issues to date.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The same Turbotax Issues continue every year...
on February 24, 2026
Posted by: Frustryted Turbotax User
from Oregon
I have used turbotax for about 30 years. I am not pleased that year after year, I need to split out my tax exempt interest items in my 1099 from my taxable items into a separate 1099 to make my taxes work. Fix This! My Schwab OID forms also did not import and I needed to input them manually. Fix This! And when I went to first import my 1099 forms from Schwab, it requested access to my home network. Why does Turbotax need access to my home network?! I rejected this, and the import did not work. It did work when I went into my browser settings to allow this. still do not understand why Turbotax needs access to my home network to import these documents. And why didn't Turbotax warn me that they needed this access to import my documents?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 24, 2026
Posted by: ggill1
from Oklahoma
It's easy and great to use! It's accuracy to detail, both Fed & State are indisputable. The walkthrough and questions ask during entry are excellent. It is such a relief to use, removes all the anxiety of doing taxes!! Makes me feel like I know what I'm doing! :-}
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but could use some work.
on February 24, 2026
Posted by: Outbdnut
from Minnesota
I've used TurboTax for many years and like it. This year, I missed checking the box indicating I had QCD form IRA to charity, and wasted a lot of time then figuring out how to enter that. The first couple help screens I tried were worthless, telling me to click on an item that would not come up without that box checked, but said nothing about going back and checking that box; but finally I entered the proper words and got the video of how to go back to that screen and select the box to do it. That video should come up whenever "QCD" is entered as part of any Help entry. A second issue: I had to upgrade to Premier because of a 1099B from my brokerage firm for $1.90. I could have entered it manually, but it wouldn't let me download any of the brokerage info until I paid $35 and upgraded to Premier, all because of a 1099B for $1.90 income.
Written by a customer while visiting turbotax.intuit.com