Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,381 Reviews)
Rating breakdown 11,381 reviews
5 Stars
5,471
4 Stars
2,620
3 Stars
1,677
2 Stars
782
1 Star
831
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
GOOD
on February 24, 2026
Posted by: UILPO
from CA
Good ,AWSOOM GOOD GOOOD,GOOD GOOD GOOD GOOD GOOD GOOD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Scam With Pay For Filing From Refund
on February 24, 2026
Posted by: Tom 1976
from Pennsylvania
State Filing Fee Using Your Refund is A Scam and A Fee Generating Profit Center
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Intuit Created TURTLE Tax for 2025
on February 24, 2026
Posted by: No Longer Impressed
from Colorado
Very buggy software for the 2025 tax return. It appears that Intuit is overly focused on selling new services and is neglecting their core service and mission.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
One would think Turbo Tax would be better by now
on February 24, 2026
Posted by: TurboTax850
from IL
Product does a reasonable job of walking a taxpayer through topics but seemingly skips sections which must then be addressed through the summary page, when it becomes clear the tax software thinks a section is complete, yet entire topics have been omitted. A knowledgeable taxpayer can easily navigate, knowing what needs to be accomplished. Also, paying for a State filing with a credit card via the Intuit site is the most difficult purchase I've ever made online... incredibly poor webpage layout and clumsy interface. Just terrible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and easy
on February 24, 2026
Posted by: shortdude
from Buffalo Grove, Illinois
I didn't have to connect to a live tax person. every thing was easy ..no problems
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 24, 2026
Posted by: RichardPL
from pennsylvania
I've done turbo taxes for several years now. I like the product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally, very good.
on February 24, 2026
Posted by: Chuck234895
from Pa
Generally, very good, and I've never had an accuracy issue. However, after I import all my forms, it moves to the update pages. Each box in these says need to review, and the pages has a link which supposedly leads to the review. However, when I click on the link, it wants to download he form again, and if I proceed it duplicates the form, doubling my income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Desktop version has all the forms. This WORKS.
on February 24, 2026
Posted by: RDT2
from Seattle, WA.
I have used Turbo Tax desktop for decades. When I start a new year, I import from the previous one, which keeps all my personal data and carry-forward information. It also transfers the bulk of the previous year's Forms, which is HUGE. I depend on the forms, and use them extensively. With the worksheets, I can determine how my data is used. Using the question/answer portion is tedious and slow, and not very intuitive. I always go back to the forms to see noy that info was used. I only uses the question/answer to ensure I have covered all topics. It is frustrating to go back to a section and have to answer the same questions I have already done! Keep my answers! You, Intuit, keep pushing to drive me to the online version, which I WILL NEVER DO for many reasons.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com