Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,383 Reviews)
Rating breakdown 11,383 reviews
5 Stars
5,471
4 Stars
2,620
3 Stars
1,679
2 Stars
782
1 Star
831
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
2
Feedback on corrections and help function.
on February 24, 2026
Posted by: MEMikeXXXXX
from Pennsylvania
Found help function very difficult to use. In addition, I find it very difficult to make corrections once you entered an answer to one of your walkthrough questions. Had to go right to forms to make corrections. At time I was frustrated with your software this year.
Also found the Trump account walk through completion walk through confusing. Not impressed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Simplifies the Process
on February 24, 2026
Posted by: OlEd
from Illinois
I've used Turbo Tax for many, many years, and I have not had any difficulties in filing my returns, getting a refund, or paying a tax due. The IRS and state forms are always accepted; I've never been audited while using Turbo Tax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Instant access advice was excellent !
on February 24, 2026
Posted by: GSPGUYMD
from CA
Been using TurboTax successfully for over 20 years now. There always seems to be one little thing that requires clarification. This time it was concerning the recording of unreimbursed Medical expenses to claim under the itemized deduction rules. It cost me the $60 support fee in order to establish that TurboTax was assuming stupidity on my part by expecting EVERY out of pocket Medical expense be recorded and then removing the HSA distribution on the Medical WKS before entering the total on the Schedule A. The guidance through the EasyStep process needs to be much clearer. I'll take a refund of my $60 please.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Program
on February 24, 2026
Posted by: No claims
from Virginia
Turbo Tax is easy to use and accurate. The program's step approach is gives you options on what to choose
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 24, 2026
Posted by: RWoman
from Florida
Easy to use, accurate, checks for errors, compares prior years reporting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NO
on February 24, 2026
Posted by: AL Du
from FL
Download product has changed this year. Print and save are useless. I've used TurboTax for over 20 years and this will b my last.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Tax
on February 24, 2026
Posted by: Freen
from GA
I love the ease and simplicity of the program every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Help
on February 24, 2026
Posted by: MFH1955
from Maryland
Great tax software. This is my 15th year of using Turbotax. Never has any issues with using the program or filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com