Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
nuthin
on February 17, 2025
Posted by: no have oneyet
cannot print it has worked in past years but not now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusing. Sneaky.
on February 17, 2025
Posted by: Anonymous
from Carlsbad, CA
1. Sometimes difficult to tell what you are asking. Ex: Carryover worksheet (for estimated/exact AGI) = it asked for AGI 2023 number but gave no explanation what it was for. I had to go search. But hard to know where to even begin. Also, when asked this again at the end, it asked for AGI for each person separately, but we filed jointly. Confusing.
2. Sneaky how it states that receiving your refund via directly subtracting from federal return is $25 but actually it's $70 d/t the 'TurboTax Premium Service'. This is blatant false advertising or bait and switch at the least. Surprised that Intuit is getting away with this. Not a good look.
3. When asking for driver's license info: box to put dates in should should go directly under whichever format the user chooses. It's confusing to have it at the bottom, not intuitive..
2. Sneaky how it states that receiving your refund via directly subtracting from federal return is $25 but actually it's $70 d/t the 'TurboTax Premium Service'. This is blatant false advertising or bait and switch at the least. Surprised that Intuit is getting away with this. Not a good look.
3. When asking for driver's license info: box to put dates in should should go directly under whichever format the user chooses. It's confusing to have it at the bottom, not intuitive..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall, very satisfied.
on February 17, 2025
Posted by: Aardvark74
from OR
I've been using TurboTax for over 20 years. The only issue I've had trouble with is carry forward calculations regarding losses on one of our rental properties. Especially since the QBI program started. It's a rather complicated labyrinth of forms and calculations to track the numbers through a return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I loved my experience with Turbo Tax
on February 17, 2025
Posted by: Bonnie 75
It was easy and the questions were very clear. I will use this again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It OK
on February 17, 2025
Posted by: Tak1234
I could not enter my estimated state tax that I paid in 2024
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product overall, a couple of quirks.
on February 17, 2025
Posted by: GrandmaOf08
from Washington
I've used it for years and rely on it. However, I have a complaint about efiling: The check-out page displays (billing information, etc.) are too large to fit on my laptop screen so the "Continue" and "Back" buttons are below the visible area and size cannot be reduced. I have to fiddle with the page to access the buttons. Same as last year!
Estimated tax totals more than twice as much as I owed this year. Why?
The graphic analysis charts are interesting.
Also as an Advantage customer I was supposed to get $5 off my CA filing but was billed the usual $25. What's with that?
Finally, there was information about Mint while I was working on deductions, but now I can't find it.
Estimated tax totals more than twice as much as I owed this year. Why?
The graphic analysis charts are interesting.
Also as an Advantage customer I was supposed to get $5 off my CA filing but was billed the usual $25. What's with that?
Finally, there was information about Mint while I was working on deductions, but now I can't find it.
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem with line 20 of K1 information form
on February 17, 2025
Posted by: survivalist
from Marysville, Michigan
everything was good except for putting in K1 into the the tax form line 20 kept putting in a character with out me putting it in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the best
on February 17, 2025
Posted by: 77Larry
from The Villages, FL
Very easy to use and confident that all required information was provided
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com