Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,397 Reviews)
Rating breakdown 11,397 reviews
5 Stars
5,475
4 Stars
2,625
3 Stars
1,681
2 Stars
783
1 Star
833
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax in an excellent product.
on February 23, 2026
Posted by: Oldguy947
from Florida
I have been using Turbo Tax for years now and it provides everything I need to enter and file our taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is easy to use
on February 23, 2026
Posted by: gjrigas
from boston, ma
It was easy to use and navigate. i have used it for over twenty years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on February 23, 2026
Posted by: DDW117
from NEBRASKA
GENERALLY TURBO TAX IS GREAT. SEEMS TO HAVE MOST THINGS COVERED. I HAVE USED FOR MANY YEARS AND FIND IT VERY GOOD FOR KEEPING UP TO DATE
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great program with a little glitch
on February 23, 2026
Posted by: LSEWS
from Kentucky
Had issues with State not accepting a 6 digit ID number on W2s and WG forms. Had to go back to federal and edit several times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on February 23, 2026
Posted by: ACS1941
from Florida
Did not interact. 0/5 topics used did not use did not need.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 23, 2026
Posted by: Mari 13
from Granite City, Illinois 62040
I have used TurboTax for many years and found it to be very easy to use. They ask all the questions and that helps me a lot.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable Turbo Tax
on February 23, 2026
Posted by: Rockin Robin Tweet
from 6008 Flowerdale Court
I had a bit of trouble at the beginning as you had made a number of changes to the program. I got through it, but it didn't sit right at first. There were some categories that were very simple but you over-explained them. And there were other categories that were not so simple (mostly definitional) and you didn't explain them at all. It was kind of weird. But I still like using you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax: Good but not perfect
on February 23, 2026
Posted by: CKM38
from Utah
I was really put off by the requirement to replace my apple computer in order to continue to use turbotax. Strongly considered switching to competitor. But in the end, more than 15 years good experience with TT was dominate factor. Still grumping about the "extra" expense, but now hope for compatibility will extend a few more years. The tack on fees for "e-filing" and processing refund were an unpleasant surprise and to my mind not adequately disclosed up front. The two state situation was adequately handled but instruction for handling multiple 1099-R were confusing as if you move mid-year you will get two from the same brokerage but your RMD doesn't change. TT gets confused and over calculate your RMD & add a tax or penalty, Note.My 1099-R from brokerage contained, and I entred, the 17 characters in the state withholding account number box as I was doing the federal tax. Only when I got to the state portion was this flagged as on 14 characters were allowed. After some searching, TT identified which three characters to omit. Should have been flagged in federal part but was not. Had to go back to federal form. Not efficient with my time. On the plus side, the comparison with prior years is extremely valuable to catch big variations year that may be real or typos or omissions. Bottom lime, will probably use next year.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com