Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,405 Reviews)
Rating breakdown 11,405 reviews
5 Stars
5,483
4 Stars
2,625
3 Stars
1,681
2 Stars
783
1 Star
833
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Better instructions for Schedule D
on February 23, 2026
Posted by: Dale4312
from MI
Difficult to enter capital gains and losses on schedule D on Federal Return. Need better instructions.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Exorbitant state fees: $25 e-filing. $40 purchase
on February 23, 2026
Posted by: Cadence Tuddie
from NJ
I did not engage with live "experts" ................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 23, 2026
Posted by: scifi007
from IN
This is my fourth year. Easy to use. No hassle with IRS. This year I had to enter my credit card information 4 times before it took.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great easy to use product
on February 23, 2026
Posted by: John is retired
from ga
The step by step option is very good. You need to autosave the returns as each category is complete. And make it easier to return to step by step if interrupted. Great product. Keep up the good work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is just Okay!
on February 23, 2026
Posted by: Toofanthisyear
from CA
Very disappointed with Rental asset worksheet this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Experience, could benefit more from AI
on February 23, 2026
Posted by: DavidCL1
from New York
Great experience! I would only recommend to have AI helping you for specific questions that not necessarily require assistance from a certified accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBOTAX IS GREAT
on February 23, 2026
Posted by: BJGB2J5G
from PS
PRPGRAM CHANGED FROM OTHER YEARS, OTHER YEARS WERE MORE FRIENDLY TOUSE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is perfect for my tax scenario
on February 23, 2026
Posted by: NinaC57
from DE
I did not engage with any TurboTax experts this year.
Written by a customer while visiting turbotax.intuit.com