Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,413 Reviews)
Rating breakdown 11,413 reviews
5 Stars
5,487
4 Stars
2,628
3 Stars
1,681
2 Stars
783
1 Star
834
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is GREAT!
on February 22, 2026
Posted by: Odie1977
from Indiana
I have used many years and it is GREAT.
It works great with my rental property.
It works great with my rental property.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little different this year. Finally figured out
on February 22, 2026
Posted by: pat327
from MD
I have used Turbo Tax for many, many years. After entering my 1099's it would usually ask do you want to enter more. It did not this year and it took me a while to figure out how to enter more. It did ask after entering my 1099R but not the 1099int. just a little confusing
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost duplicate forms 8949 not caught by review.
on February 22, 2026
Posted by: Anonymous
from Wiscinsin
Everything went great except that I started the tax return in December to see if I should make a deposit because I made a few thousand dollars in the stock market. I knew my Quicken program wouldn't be correct, but close, and I knew I would wait until February to finish my taxes. In February, I started my return and deleted my Quicken download and started my return. I finished my return, and it showed I owed $1500.00. I went into Forms and found that there were two 8949 forms that were almost identical. The one from Quicken was not deleted when I deleted the Quicken download. In my final review It indicated that everything was correct. I would have thought that TurboTax would have caught 2 almost identical forms 8949.I actually only owed $233.00, which was in the ballpark of what I figured it would be. I was glad I went over my forms again before sending them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works Fine
on February 22, 2026
Posted by: Susan103
from NY
Works smoothly for me, year after year. I do not see any reason to switch to something else.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Improve Import Function
on February 22, 2026
Posted by: NMIM
from Id
Please fix Turbotax to import combined (both Div & Int) 1099's from C Schwab. After more than 20 years I'll be looking for a tax application that can import all data.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Horrible
on February 22, 2026
Posted by: Miller81
from CO
Donations were not up to speed. Had to guess at donations amounts because the table to get better accuracy wasn't there. Other things were difficult. Then I purchased the desk top version so I could file five returns as I help my nephew, brother, and sisters. After filing two returns it said I reached my limit and I was supposed to have five returns to file and did not reach my limit. So frustrated as I feel like I am getting ripped off.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 22, 2026
Posted by: DMAK44
from CA
Love using this product. Accuracy and user interface are great. Turbo Tax contains all the features that I need to file my taxes with confidence.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid as always
on February 22, 2026
Posted by: DJ8888
from Maryland
Turbo Tax is solid as always. My one suggestion would be that they carry over more info from your previous return than they currently do. I would love it if they saved my W-2 info except the amounts (e.g., all employer info including state TIN). It does cary over a lot but I am always surprised that I have to fill in as much as I do each year when nothing changes.
Written by a customer while visiting turbotax.intuit.com