Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,447 Reviews)
Rating breakdown 11,447 reviews
5 Stars
5,494
4 Stars
2,639
3 Stars
1,690
2 Stars
786
1 Star
838
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
pretty straight forward
on February 21, 2026
Posted by: Slam10
from tx
Program dropped once. Luckily I had saved at one point, so only had to redo part of it. That had never happened to me before. Otherwise pretty straight forward
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!!
on February 21, 2026
Posted by: Denazbale
from Arizona
Easy to use and understand, importing is easy, and help notes are understandable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax used to be Awesome
on February 21, 2026
Posted by: RescueDog1107
from oh
Much more difficult to use this year. I hated the big boxes for entering income. Then having to enter the same information over and over again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks TurboTax!
on February 21, 2026
Posted by: River Edge Rat
from Michigan
It went well. I had early issues with the download but a timely phone call directed me correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Software
on February 21, 2026
Posted by: Chrisg1963
from Ca
Was able to do my taxes quickly and easy. Been using forever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax cost more with fewer features.
on February 21, 2026
Posted by: Rich from Western NY
from NY
I'm disappointed the "it's deductible" feature was deleted this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have been using Turbo tax for over40 years.
on February 21, 2026
Posted by: XXXCooper
from Delaware
Talked with at least 5 different agents and each one was outstanding patient and knowledgeable! Most unusual was their pleasant and friendly voices.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1099-NEC need work
on February 21, 2026
Posted by: patkirk
from NJ
Having used Turbo Tax for many years, this year the new 1099-NEC entry was painful. It doesn't handle non-self employed income. There seems to be the assumption that 1099 income is to a business, not an individual
Written by a customer while visiting turbotax.intuit.com