Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,450 Reviews)
Rating breakdown 11,450 reviews
5 Stars
5,496
4 Stars
2,639
3 Stars
1,691
2 Stars
786
1 Star
838
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Another great experience with TurboTax
on February 21, 2026
Posted by: tlpwis
from WI
Consistently simple to use every year with ability to import from most major institutions to ensure accuracy and be able to file the return with confidence.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is not Awesome!
on February 21, 2026
Posted by: Chris151212
from MN
I hate all the prompts to purchase upgrades. Please just let me use what I've already purchased. I also could not get the credit card purchase to accept an expiration past 08. This was very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible
on February 21, 2026
Posted by: Robin1475
from NC
The online version doesn't let you drill down to forms. Bugs and errors in energy credit area caused me to go back to desktop version which corrected problems as soon as I changed to desktop.
Searching is worthless. It felt like the software was just a tool to sell their other features and I was using premium with basic return.
I will most likely not use the online version again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TERRIFIC PRODUCT
on February 21, 2026
Posted by: ANDIE6935
from KANSAS
I ALWAYS TRUST TURBO TAX FOR ACCURACY, BUT THIS YEAR IT WAS A LITTLE HARDER ENTERING EVERYTHING. IT WAS MUCH MORE DETAILED.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Asome
on February 21, 2026
Posted by: Filing 2026
from MD
Turbo tax soft wear allow me to file my tax with confidence.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT TAX FILING SOFTWARE
on February 21, 2026
Posted by: Maite23
from FL
I have been using Turbo Tax for over a decade and find it extremely useful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2025
on February 21, 2026
Posted by: Oxford Dave
from MI
The install process was horrible. The download couldn't un-archive itself. Re-downloading, providing a whitelist file name exemption and trying a third party extract all failed. I ended up needing to create a brand new ADMIN account to complete the install. Then after activating the software, I had to re-activate the software after switching back to my normal ID. Once my taxes were complete and the Federal was e-filed, the state was printed for filing. The routing and account number for refund didn't carry forward to the printed copy and had to be added manually.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as good as it used to be.
on February 21, 2026
Posted by: Sargentia
from FL
Software for 2025 is harder to navigate than in prior years
Written by a customer while visiting turbotax.intuit.com