Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,454 Reviews)
Rating breakdown 11,454 reviews
5 Stars
5,497
4 Stars
2,640
3 Stars
1,691
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
getting too hard!
on February 20, 2026
Posted by: mastubbi
from Tucson AZ
It is getting harder for us old people to understand the questions on the forms! Words used or new things just do not make much sense!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wondering if it is up to date?
on February 20, 2026
Posted by: PFC28
from VA
During the tax preparation process, I went in and out of the app at various times. Each time, the app updated as it has always done. However, this year, on three different occasions, the update did not download and showed a download error; however, the app indicated that it was up-to-date. This does not give a feeling of confidence on accuracy and on it being up to date. I trust that my tax return will be correct as in the past.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very hard to understand.
on February 20, 2026
Posted by: HWHH
from Texas
Very hard to understand. Why did you keep trying to force me to the online version?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax program out there. It asks all the right
on February 20, 2026
Posted by: Kate211
from az
I have used it for several years. It is simple to use for the most part.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many set ups to get me to buy more features
on February 20, 2026
Posted by: Sherylkbom
from California
I tried to use the online version but when I got to the either file online for $39 or delete my state return, I switched to the computer version. Way too many places where you want more money from me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 20, 2026
Posted by: HankH1946
from OR
The representative was very helpful in getting Turbo Tax downloaded. From that point on it was easy to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 20, 2026
Posted by: Xiao Bobo
from MI
Feel good. It seems easy to follow step by step instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It helped me get the maximum refund.
on February 20, 2026
Posted by: Two Butt
from Alabama, AL
So far as I can tell, it is Accurate, although I do have a question about the US Savings bonds Interest, I reported interest year to date from Treasury Direct Web Site, but it did not show up as taxable income. It was compatible with my Windows 11 program. I did not use any of the additional Features except for Audit Defense. The Interface was not a problem. I did not use the Support feature.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com