Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,454 Reviews)
Rating breakdown 11,454 reviews
5 Stars
5,497
4 Stars
2,640
3 Stars
1,691
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
This Year's Turbo Tax Disappoints
on February 20, 2026
Posted by: tjr21
from MN
I am a long-time TurboTax customer (since 1998) and am disappointed in this year's version. The product brought forward 1099-INT & 1099-DIV from last year, but when I downloaded the information from the same bank & investment companies, new entries were added to TurboTax and I had to delete the entries brought forward from last year. Also, the feature to add additional details was problematic, usually didn't work in "Step-by-Step" mode. So I had to go to "Form" mode to add the information. Plus, marking an amount as estimated didn't work the same or as well as in past years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the most user friendly way to file.
on February 20, 2026
Posted by: TonyBeckyD
from Florida
Always provides very thorough and accurate tax guidance and results. Very use friendly and customer focused.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Get Better
on February 20, 2026
Posted by: Eddie X
from wa
When you point out things for us to change or review near the end, I can't figure out which items I have to change (or it won't work) or review. The colored boxes didn't make sense.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax 2025
on February 20, 2026
Posted by: DLC5656465456456456456
from TN
Easy to use, some things do not explained very well so you have to do some research on your own. The "free" state tax does not include electronic filing which is a bit shady to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
only real problem
on February 20, 2026
Posted by: painful2
from Fl
The only real problem for me was trying to get back to my original IRA distributions and withholding tax information.
I was off on something but I don't think I was ever able to back track to verify the numbers. I was never completely positive the final Turbo Tax tax calculation was accurate.
I was off on something but I don't think I was ever able to back track to verify the numbers. I was never completely positive the final Turbo Tax tax calculation was accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax wrong on New Mexico State taxes
on February 20, 2026
Posted by: rhg1221
from New Mexico
There is an error in your New Mexico State tax software. New Mexico changed their law effective January 1, 2025 that no longer allows a deduction of 40% of capital gains. Your software is still giving that deduction. It is causing a huge disparity. The 40 % deduction is only allowed for capital gains related to the sale of a New Mexico business. I'd suggest that you fix it quickly. I will have to use another service or file directly myself with the state. Unfortunate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply can't be beat
on February 20, 2026
Posted by: aros2
from new mexico
The TurboTax interface and support cannot be beat. One can have full confidence that everything is accurately completed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
BEST TAX SOFTWARE and EASY to use !!!
on February 20, 2026
Posted by: Lee XV
from Florida
OUTSTANDING software...I have used it for many years !!!
THANK YOU FOR ALL YOU HELP AND PROFESSIONALISM.
THANK YOU FOR ALL YOU HELP AND PROFESSIONALISM.
Written by a customer while visiting turbotax.intuit.com