Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,456 Reviews)
Rating breakdown 11,456 reviews
5 Stars
5,498
4 Stars
2,641
3 Stars
1,691
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
works well but a couple of frustrations
on February 20, 2026
Posted by: spnylluvr
from Wisconsin
Overall, the product worked well and was fairly intuitive. I feel like the charge at the end needs to be more clear that it is only for the additional charge for filing the state taxes and the payment that will be sent to the state for those of us who aren't getting a refund, will be deducted from from the previously chosen account and not from the charge card. Also, the update in order to file was frustrating. I had to choose update twice in order to make it work because the 1st one failed. Fortunately, the 2nd attempt worked and everything was filed as expected.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Complaint
on February 20, 2026
Posted by: Crapppppppp
from IL
You have tightened internal balancing to a degree that it is most difficult to e-file. Even small, trivial anomalies prevent e-filing. Last year Turbo Tax allowed an override of small exceptions and e-filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good product
on February 20, 2026
Posted by: Braiden
from Oklahoma
Have used Turbo Tax for many years and always had a good experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fanstatic.
on February 20, 2026
Posted by: Bud 5
from Maryland
I did not interact with any person concerning this year tax preparation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unexpected problems
on February 20, 2026
Posted by: 81mac
from Colorado
I have been unable to print out estimated tax forms that do not say DO NOT FILE. I was also disappointed that I had to mail in my Colorado taxes because of my husbands death. Turbotax should have let me file them and let me upload the forms needed to the necessary web site. This is the first year that I have had problems with Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax gets it done.
on February 20, 2026
Posted by: Dick Age 89
from South Dakota
I wish it would tell me more about what it is doing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
average
on February 20, 2026
Posted by: rnps2026
from michigan
could not carry forward last years return or prior years as well
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good choice
on February 20, 2026
Posted by: P567E
from ny
Easy to prepare and file taxes. How I can forget until next year
Written by a customer while visiting turbotax.intuit.com