Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,457 Reviews)
Rating breakdown 11,457 reviews
5 Stars
5,498
4 Stars
2,641
3 Stars
1,692
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
TurboTax still accurate, but . . .
on February 19, 2026
Posted by: WillRM629
from CA
Tax calculations seem accurate.
Problem for use in desktop mode are constant updates that are slow and sometimes balky, almost as if Intuit is pushing us to more expensive On-Line version.
Problem for use in desktop mode are constant updates that are slow and sometimes balky, almost as if Intuit is pushing us to more expensive On-Line version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax has jumped the shark.
on February 19, 2026
Posted by: Gahvno
from NA
Sayonara, TT. It was good while it lasted, but Intuit has screwed up for the last time. First, it discontinued Itsdeductible, which was worth its weight in latinum for so many of us who itemize deductions. We couldn't even enter our data and import it into TT so it was useless after all the time to input. A real time waster. Then the price went way up and no free state e-file any more. The upselling for unneeded products was annoying. The last straw was requiring that spyware monstrosity referred to as Win 11 even for those of us still receiving security updates on our perfectly good Win 10 workstations.
We're done. Going to HR Block software next year after decades of satisfactory service from TT.
We're done. Going to HR Block software next year after decades of satisfactory service from TT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The Input format is somewhat confusing
on February 19, 2026
Posted by: sixty tries
from Washington
Well what can I say I have used Turbo Tax since 2006. It has always been easy until this year. I think that the accuracy is mostly good, I did not find any errors, though it would probably be hard for someone that did not have at least a working understanding of Tax code and Accounting to be certain that everything was right.
I personally spreadsheet everything and then make sure that Turbo agrees.
I personally spreadsheet everything and then make sure that Turbo agrees.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Estimated tax funky, otherwise good.
on February 19, 2026
Posted by: Steve196720
from New York
After I filed my taxes all appeared well but the 1040-ES forms that were generated all had DO NOT FILE/FORM NOT FINAL printed on them even after I reviewed and submitted my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 19, 2026
Posted by: TedTexas
from Texas
Wasn't sure how TurboTax was going to work with inherited IRAs, inherited annuities, and inherited brokerage accounts. It wasn't painful at all...in fact much simpler than I anticipated.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesom
on February 19, 2026
Posted by: Anonymous
from TX
Very convenient, accurate, a job well done. really like it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Meh
on February 19, 2026
Posted by: gb123456789101112131415
from OH
Screens to import 1098s from investment web site were confusing, had me stuck in a login loop. It's absurd that they charge $25 to file state. It's free with other software. And the cost of this software is already more than the other. And TurboTax is full of ads. I already paid too much, stop trying to nickel and dime me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ERROR IN CALIFORNIA FORM 540, LINE 12 WAGES.
on February 19, 2026
Posted by: FORM 540 LINE 12 WAGES
from CALIFORNIA
EVERYTHING WORKED FINE UNTIL I TRIED TO E-FILE MY RETURNS. ON FINAL CKECK FOR ERRORS, TURBOTAX PROGRAM KEPT TELLING MY THAT THERE WAS AN ERROR IN CA FORM 540, LINE 12 WAGES OF "9797".. iT SAID TO GO TO THE W-2 WORKSHHET AND FIX THE ERROR. I OPENED THE FORMS TAB AND LOOKED FOR A W-2 WORKSHEET. THERE WAS NONE SINCE I DID NOT HAVE ANY W-2'S OR WAGES. I TRIED PUTTING A ZERO ON LINE 12 OF FORM 540. i GOT THE SAME ERROR MESSAGE TO FIX THE FEDERAL W--2 WORKSHEET. I GOT THE SAME ERROR AGAIN. FINALLY, I DELETED THE 0 ON LINE 12 AND LEFT IT BLANK. I WAS FINALY ABLE TO E-FILE FED AND CALIFOAX RETURNS. THERE IS A GLICH SOMEWHERE IN YOUR PROGRAM.
Written by a customer while visiting turbotax.intuit.com