Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,460 Reviews)
Rating breakdown 11,460 reviews
5 Stars
5,500
4 Stars
2,642
3 Stars
1,692
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is very easy to use
on February 19, 2026
Posted by: Greg NA
from TN
Easy to use. Quickly pulled in my electronic data from financial institutions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax relieves stress of tax season.
on February 19, 2026
Posted by: ArtSteph 3
from Massachusetts
I found Turbo Tax accessible and easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
What forms to mail?
on February 19, 2026
Posted by: ArRHa
from IL
No way to determine which forms to mail when not using e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too Many Inaccuracies, 20yr User - but no more
on February 19, 2026
Posted by: LedYelpats
from CA
Terrible experience this year. User of turbotax (TT) for over 20 years. Always had little issues here and there, but this year (tax year 2025) was the WORST!
Where to start...
1) after finishing my deductions i get a pop up telling me i qualify and could save big by creating an IRA. So i did. Then after doing that (opening an IRA account for both me and spouse for $8K each) TT tells me, sorry, you don't qualify for an IRA deduction.
2) I enter all my 1099DIV forms which total up to $x. On the summary of income page for the 1099div line is indicates my summary at $y. When i mouse over the total to see what makes up the summary, it gives me $z. All three values were different, one by over $10k. Big impact to my taxable income, but no idea how to fix to the correct amount.
3) I saved my work one evening owing roughly $300 in fed tax. Next morning, I open TT and It now indicates I owe $10K in fed tax. I changed nothing! I should've filed the night before!!
4) Amounts uploaded from brokers and listed in the import section, do not match the amounts reported or listed in the income summary section, or the detail page.
5) Why are you pushing me to the website application? I don't want my data on your website.
6) And what is with the constant upselling throughout? I don't want any of it. Stop asking.
Where to start...
1) after finishing my deductions i get a pop up telling me i qualify and could save big by creating an IRA. So i did. Then after doing that (opening an IRA account for both me and spouse for $8K each) TT tells me, sorry, you don't qualify for an IRA deduction.
2) I enter all my 1099DIV forms which total up to $x. On the summary of income page for the 1099div line is indicates my summary at $y. When i mouse over the total to see what makes up the summary, it gives me $z. All three values were different, one by over $10k. Big impact to my taxable income, but no idea how to fix to the correct amount.
3) I saved my work one evening owing roughly $300 in fed tax. Next morning, I open TT and It now indicates I owe $10K in fed tax. I changed nothing! I should've filed the night before!!
4) Amounts uploaded from brokers and listed in the import section, do not match the amounts reported or listed in the income summary section, or the detail page.
5) Why are you pushing me to the website application? I don't want my data on your website.
6) And what is with the constant upselling throughout? I don't want any of it. Stop asking.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
QCD????
on February 19, 2026
Posted by: QCDRMD
from ohio
QCD instructions and where to enter them from 1099-R is confusing. hard to find where to enter and/or make changes once they are entered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TubTax so great
on February 19, 2026
Posted by: CA 999
from ca
TurboTax is easy to process my tax return every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax has issues every year, different ones
on February 19, 2026
Posted by: ajsinco2
from CO
I had a long detailed text here with 4 stars -- and you wiped it out by accident and I'm not typing it in again -- changed to 3 stars -- there are a lot of bugs and disconnects, good luck reporting them though, when even THIS UI is buggy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use Fed and State
on February 19, 2026
Posted by: Adrian Hawaii
from hawaii
very easy and straightforward to use. Easy to transfer Fed to State
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com