Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,460 Reviews)
Rating breakdown 11,460 reviews
5 Stars
5,500
4 Stars
2,642
3 Stars
1,692
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
3
I appreciate Turbo Tax
on February 19, 2026
Posted by: AnnLM
from CT
Connecting to figures that relate to each other is quite difficult for some calculations. Sometimes I had to guess where to go. I file an itemized Schedule A and Scheudle B. Doing charitable deductions is time consuming and hopefully could be made easier to do within the worksheets and forms.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It got a little easier this year!
on February 19, 2026
Posted by: DBL60
from Minnesota
Glad to see that it was easier this year to enter 1099INT Box 3 data, thanks! Also, for Minnesota it appears I can file Form M1PR using Turbo Tax in the future, it use to be a person had to send that in separately.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast
on February 19, 2026
Posted by: bobo flaghorn
from tn
fast and can not figure why just fast is not enough
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax gives a feeling of insecurity.
on February 19, 2026
Posted by: fourflagsjoe
from Michigan
This years TurboTax is way below parr. The interface was very cumbersome when compared to 2024.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2026 did the job that I needed it to...
on February 19, 2026
Posted by: NatureLover2
from Florida
I've been using TurboTax for many years. I find, for my taxes, the accuracy of the calculations to be outstanding and the dropdown boxes that contain succinct descriptions of the tax code extremely helpful. However, this year some of the program changes for inputting information was a bit confusing until I understood what the program was trying to do. Also, the program crashed no less than five times! At first, I thought it was because my security software was scanning my computer when I first started but even after this was completed, the application crashed on several occasions. Other than those issues, the software worked fine and I was able to complete my taxes way ahead of schedule this year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Need to check product before release
on February 19, 2026
Posted by: RichardRLEvans
from Michigan
I left 3 messages for help on an issue but never got a call back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AS GOOD AS IT GETS.
on February 19, 2026
Posted by: John A T
from Maryland
BEEN USING TT FOR DECADES, EASY TO USE AND USER FRIENDLY
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No Free State Filing
on February 19, 2026
Posted by: Sadzies
from IL
I feel like Charlie Brown when Lucy holds the football for him: Turbo Tax SAYS state filing is free, then charges you another amount once you're done. I wish we could go back to filing taxes for free through secure government sites.
Written by a customer while visiting turbotax.intuit.com