Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,508 Reviews)
Rating breakdown 11,508 reviews
5 Stars
5,527
4 Stars
2,657
3 Stars
1,698
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Love your product --except.
on February 17, 2026
Posted by: WillCart1
from Colorado
One small item that I encountered that scared me for a couple of days. There are two occurrences of Wells Fargo in your import dropdown selection. The first is the bank and the second is for Wells Fargo Advisors. Yet, the second one is called Wells Fargo Clearing Services. The bank selection showed the import documents were available, but Turbotax kept giving me an error code on the import. The second option didn't have the documents available for about five days, unbeknownst to me. After the five days, the documents were available and I quit sweating after a successful import.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very smooth
on February 17, 2026
Posted by: Jsignorino19
from NY
It was very smooth and very easy to use. Very easy to follo along.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done!
on February 17, 2026
Posted by: Jul2026
from Missouri
This year I had issues initially with the program. I had to contact support for help. Support was helpful and got me on track. (had to uninstall and start over) With that said, too many extra hours of my time and it was a frustrating process. (This is my 6th year using Turbotax program and had no issues in the past.)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes life easy
on February 17, 2026
Posted by: Michael1357902468
from Saint Louis
1) Instructions did not match the screens that came up when dealing with our backdoor rollovers to our Roth IRAs.
2) Schedule 1-A, Part III, Line 18 should show 25,000 according to the form. It has a negative number in it.
2) Schedule 1-A, Part III, Line 18 should show 25,000 according to the form. It has a negative number in it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT 2025 works!
on February 17, 2026
Posted by: Bye 25
from FL
A bit more complicated this year, with stocks, income notes & ETF products. It took a little longer than last year but all the answers were there. Little hard to find all the retirement deductions but I'll take it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 17, 2026
Posted by: Gene2j
from Florida
Being able to import documents from brokers makes it much easier to enter information.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
State return was not free as claimed!
on February 17, 2026
Posted by: CBT222
from Pennsylvania
The state return is supposed to be free to file!!! It made me pay the $25 fee and this isn't the first year this has happened!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 17, 2026
Posted by: Greg2075
from Ohio
She was outstanding. Easy to talk to. Was understanding of my problem
Written by a customer while visiting turbotax.intuit.com