Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,513 Reviews)
Rating breakdown 11,513 reviews
5 Stars
5,531
4 Stars
2,657
3 Stars
1,699
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Another year done
on February 16, 2026
Posted by: hubcap25
from NE
I expect the same every year. The familiar look is important.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Two Misses by Turbotax
on February 16, 2026
Posted by: CuriousInVa2
from Virginia
Love Turbotax. But two big misses. First, upon filing, all of a sudden I was notified that there was a Turbotax update. Why that later. Second, my return was rejected because I had not submitted an IRS PIN I received. There was no question in all of the entry process to ask if that had been received.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent!
on February 16, 2026
Posted by: kelvin65
from California, CA
I have no issues with using it to file my income tax return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Excellent!!!
on February 16, 2026
Posted by: SireBassman
from Virginia
Easy, Fast, and Accurate............. Just answer the questions as it guides you through...Have used Turbo Tax almost all my adult Tax filing life
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've been using Turbo Tax for years!
on February 16, 2026
Posted by: SusieDogMOM
from California
I was able to do my taxes easily this year. I did have to use AI to ask a question, but I got an answer and was able to continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good software that I use routinely but....
on February 17, 2026
Posted by: Perry993
from San Diego, CA
Overall the software is good, I have used it for many years. However, a few prompts may be a bit clearer. I had to do my research for something they could have explained better. But mostly the 3 stars are because the software has a bug when amending prior tax returns (at least the 2024 version does). The force you to put a date that is no later than tax filing date. Which is fine for regular tax returns, but it cannot be for tax amendments!!!! I had to waste my time to print and mail it because of this bug, which is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good.
on February 17, 2026
Posted by: Crawford1944
from NC
I had a little trouble with foreign tax credit ... got in a loop when return was reviewed before filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 22, 2026
Posted by: John 0341
from New Jersey
I did not use a Turbo Tax expert because I did not need their assistance
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com