Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(11,513 Reviews)
Rating breakdown 11,513 reviews
5 Stars
5,531
4 Stars
2,657
3 Stars
1,699
2 Stars
786
1 Star
840
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
could not have done it myself
on February 16, 2026
Posted by: MicLeo
from Florida
Seems like you know the answers before the question.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier done that said
on February 16, 2026
Posted by: pflip
from TN
I've been using TurboTax for several years. This year was not as easy to use as last year's,but still a worthwhile product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
glitchy
on February 16, 2026
Posted by: joe dirty
from wv
Glitchy, not for everyone, doesn't prompt to upload 1099s, etc
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is good but needs clearer directions
on February 16, 2026
Posted by: NRobert
from CA
I Have used trubo tax for several years but had some problems this year with understanding what got transferred over. Had to restart program to make sure I was not double entering data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost a 5 star software!
on February 16, 2026
Posted by: Redmiata98
from VA
TurboTax is great. It is simple to use and accurate. It has explanatory references for most of the entries and is always accurate. i have confidence in this software and have used it since I started paying taxes over 50 years ago. There is ONLY ONE CONTINUING problem that has existed since the 2023 tax year THAT HAS NOT YET BEEN FIXED: The automatic or a question that prompts if the user has Military Retired income to exempt in Virginia. The information ("Military Retired Pay") is input for the 1099-R in the Federal section but there is never a prompt/question to edit the Virginia tax input to ensure that the exemption is recorded in the Virginia tax input. This currently has to be done manually by the inputter and if you are unaware of it you will not make the input. . As a result, many are losing this exemption and the tax assessment difference!
when this is FINALLY fixed, they will be a 5 star software!
when this is FINALLY fixed, they will be a 5 star software!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2025 version is a pain to use.
on February 16, 2026
Posted by: DonK2
from Massachusetts
I have used TurboTax for years, maybe decades, and this version was the hardest to use. Something as simple as marking a value estimated has been changed from a simple right click to a menu option that I only found after I didn't need it anymore. I use TurboTax so that I don't have to pay someone to do my taxes but TurboTax pushes for me to pay for extra advice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax worked well as always.
on February 16, 2026
Posted by: QWERTY12342
from Idaho
I have relatively simple taxes this year and Turbo Tax breezed through everything. The program upgraded itself automatically and walked me through all necessary topics. I have used TurboTax for over 20 years and have never been disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is really good.
on February 16, 2026
Posted by: Fr JT
from Tennessee
I have used Turbo Tax for several years, and I continue to do so because it seems to be the best available.
Written by a customer while visiting turbotax.intuit.com